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Samsung VC240 Support Question

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Question posted by nguyenvanduong26tg on October 18th, 2015

Why Is Setup Network Restarted?

The screen is not show the picture from the cameraNo applying setup

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Answer #1: Posted by TechSupport101 on October 18th, 2015 9:53 PM

This answer was accepted by the poster of the original question.

TechSupport101

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Hi. The troubleshooting guide here http://www.manualslib.com/manual/201535/Samsung-Vc240.html?page=59 may be of some help. Otherwise, you may need to reset the setting and reconfigure it as per the same manual.

www.satechhelp.co.za

Answer #2: Posted by techyagent on October 18th, 2015 10:00 PM

techyagent

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June 17th, 2014

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Ok first i suggest you view this installation guide and ensure that you install the vc 240 in the right manner please click here

If every thing is right than you have done something wrong in the configuration menu

please click the link to configure it properly

http://docs.radvision.com/bundle/iv_admin_guide/iv...

Thanks

Techygirl

Related Samsung VC240 Manual Pages

User Manual - Page 1

SyncMaster VC240 Video Conference Monitor User Manual The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

User Manual - Page 2

... Warm-up 3-1 Standard Signal Mode Table 3-2 Installing the Device Driver 3-3 Product Operating Buttons 3-4 Video Conferencing Features with RADVISION SCOPIA Infrastructure 3-5 Remote Control 3-6 LAYOUT Modification 3-7 Using the Screen Adjustment Menu (OSD: On Screen Display) . . . . 3-8 TROUBLESHOOTING Monitor Self-Diagnosis 4-1 Before Requesting Service 4-2 FAQ 4-3 MORE INFORMATION...

User Manual - Page 17

... product. You do not have to connect the monitor to a PC to A/S 6. SERVICE : Dedicated to make video calls. Once the connection is connected to the network using the same IP for both the PC and the Video Conference Monitor, you intend to the microphone port on your PC as illustrated when you must...

User Manual - Page 26

...Multi-Party Call Point-to-Point Call Multipoint Conferencing is where more effective and efficient with RADVSION SCOPIA . With Multipoint conferencing, VC240 users can quickly deploy a scalable visual communication network and centrally manage the video network, enable multiparty meetings and extend video conferencing to work with your VC240. You, along with other participants and feel...

User Manual - Page 27

... is centrally managed and deployed on a PC without complex licensing fees or installation issues. With iVIEW, a video network can also be significantly more effective when using the VC240 for voice and video collaborative communications. High End Desktop Video Conferencing Managers and executives who are using a central management system to large numbers of remote and desktop users...

User Manual - Page 28

... allows viewers to a virtually unlimited number of the network they protect. Conference Recording and Streaming Conference Recording can help your VC240 deployment, please visit http://www.radvision.com/VC240 or contact your regional RADVISION office. The recording feature captures audio, video, and data, preserving meetings in many cases unintentionally blocking video conferencing traffic.

User Manual - Page 29

... of screen splits by pressing this button repeatedly. Mutes the sound from one menu item to the previous menu. END Ends a video call is being connected. (Your sound is transmitted) SETUP This is... : Shows detailed information on the screen. Activates PIP function. + ZOOMAllows you to zoom in and/ or out on the camera of the remote party whose camera supports the ZOOM function. (This product...

User Manual - Page 31

... the line is represented below as a combination of your screen (self camera screen), the remote party's screen (remote screen), and the PC/DVI screen. 3-7 LAYOUT Modification The VC mode displays a video call layout using the 'LAYOUT' button on the remote control. You can change the video call screen in full screen. The video call LAYOUT is busy ⳧ ⳧ ⳧ Using...

User Manual - Page 33

...Dialing a call by entering an IP, ID or E.164 number. 2-1. Current status view : The icon is displayed in the . 2. Self camera screen : The self camera screen will dial a call . 3. Using the product 3-8 Only is not used . Telephone number input : Pressing the "CALL" button on through...between call and call . Call list : Shows the list of the network, it is displayed in the .

User Manual - Page 38

... to the PIP screen within your screen or the remote party's screen during communication. • - Applies to selectively view the screen of the PIP screen. • < >-< > Becomes activated in PIP mode. Selects the size of an external input device connected to set the maximum bandwidth needed for communication. It does not apply to picture quality and frame rate...

User Manual - Page 41

... Picture Reset Network DESCRIPTION Select a pre-set to . • - Adjusts the Brightness. Rpyp}lw Nlww*Nzy}zw Ty{€ [tn€}p Yp‚z}v L€otz Nlxp}l ^p€{ T[*^ptyr~ `~p}*Ylxp [szyp*Y€xmp} Yp‚z}v*[}pqp}pynp S9>=>*^ptyr~ ^T[*^ptyr~ Yp‚z}v*_p~ E*^ltn E*Uzsy 4*1 Xzp Pyp} Mlnv The network menu is set screen...

User Manual - Page 47

... rate) of the computer. Windows XP : Change the frequency by selecting Control Panel → Appearance and Themes → Display → Screen Saver Setting or configure it in the BIOS Setup of the video signal? Windows ME/2000 : Change the resolution by selecting Control Panel → Appearance and Themes → Display → Settings. Windows...

Quick Setup Guide - Page 2

... Conflagration Select the Setup option on the screen until completion of the two [LAN] ports is connected to set up message with Samsung and RADVISION logos appears on the Menu. Select General - Network Preference to set your system administrator for a video call. Ensure that MIC can only be used for network parameters and whether you...

Reference Guide - Page 3

... of traffic through the port (in this document: • SCOPIA Elite MCU page 4 • SCOPIA Video Gateway for Microsoft Lync page 8 • SCOPIA ECS Gatekeeper page 9 • SCOPIA iVIEW Management Suite ...21 • SCOPIA XT Desktop Server page 26 • SCOPIA XT1000 page 28 • SCOPIA VC240 page 30 • SCOPIA Gateway page 32 • 3G Gateway page 34 • SCOPIA MCU...

Reference Guide - Page 12

...element 162 SNMP SNMP Trap events: from any third-party SNMP manager Result of video Out network devices. Cannot parse domain name Cannot view iVIEW Management Suite web interface. iVIEW... software 22 TCP Detecting LifeSize endpoints Out Downloading PathFinder Server logs Detecting and managing SCOPIA VC240 23 Telnet (TCP) Sony PCS address book, Both element logs, MCM control and...

Reference Guide - Page 22

... 1-12 Ports to and from the SCOPIA Desktop Server connected to the internal network Port Range 1720 Protocol Direction Severity TCP Outgoing Mandatory 3337 TCP 3340 TCP 5269...the [1 system] section. 4. Conference Server service. Navigate to the computer's services and restart the SCOPIA Desktop - Navigate to C:\Program Files\Radvision\SCOPIA Desktop\ConfSrv. 2. In deployments...

Reference Guide - Page 30

... any other SNMP manager station Web server and open APIs do not function Web application or open APIs do not function. SCOPIA VC240 Table 1-20 lists ports that need to Setup > Network > Port Configuration. RADVISION | RADVISION Port Security Reference Guide | 30 Web server and open API-based application Cannot connect H.323 calls Any...

Reference Guide - Page 31

Configure these ports on the SCOPIA VC240 by SCOPIA VC240 (continued) Port 1719 1720 4000 Protocol/Use Functionality UDP (RAS) RAS signaling TCP (Q.931) Q.931 signaling RV shell cmd...Internal use Any SIP entity Any H.323 or SIP media enabled entity. Table 1-20 Ports supported by navigating to Setup > Network > Port Configuration. RADVISION | RADVISION Port Security Reference Guide | 31

Reference Guide - Page 32

...Telnet client Cannot view Gateway Web client web user interface Cannot configure or iVIEW Network check the status of Manager or any the Gateway via SNMP/web) 7222-7422... Gatekeeper notifications) Q.931 RAS (receiving Gatekeeper notifications) Q.931 (receiving Setup) RTP IVR (audio) RTCP IVR (audio) RTP IVR (video) RTCP IVR (video) For terminals connected to the Gateway and not to /from the ...

Reference Guide - Page 39

...combining the power of market-proven products and technologies for high definition video conferencing systems, innovative converged mobile services, and highly scalable video-enabled desktop platforms on IP, 3G and emerging next generation networks. for unified visual communications over IP and 3G networks. All rights reserved © 2010 RADVISION, Ltd. www.radvision.com About RADVISION...

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