No Access No Support

for over a month I have been calling and emailing support with zero response or even an person at the support number to speak with.I can't access my account because I'm not receiving a text for 2-way authentication even though I get emails stating its been sent. A block was placed on my card, I can't message support via the app because I can't log in and that's what the recording on the support phone line tells me to do. I just want my money.

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Answer #1: Posted by INIMITABLE on December 11th, 2020 1:59 AM

INIMITABLE

Member since:
April 3rd, 2020

Points: 2,069,620

90
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sorry for your inconvinience, but we are not in place to solve that. all we can help you with is just to probably give possible solutions.

please try to reach them using this information below;Contact UsHow to reach us

Give us a call at 888-248-0632. Calling is best for urgent issues that need immediate attention-our phone lines are open from 7 am to 3 pm PT (10 am to 6 pm ET) on business days, and from 7 am to 12 pm PT (10 am to 3 pm ET) on Saturdays. Our phone lines are closed on holidays and Sundays.
Log in to your account on the web or with the app, and send us a message. We'll get back to you as soon as possible.

Calling us while you're traveling

Our regular number won't work if you're abroad, so please use our international phone number: +1 (424) 652-5294. (You can also find this number on the back of your card.)

Social media

We love to hear from you on Twitter or Facebook, and these are great places for general questions. Heads up, though: for your security, we're not able to talk about your account on social media. If you'd like help with an account-specific question, we'll need you to call us or send us a secure support message.