Password Token

I am attempting to recover my password - or reset - so as I can top up my account at frank.taylor4 I have gone through the process but the sending of the email message with the token to test validity is so slow the token issued is time expired when I go to use it. Some hours later I mean before the email with token arrives. I need to top up my account. I had it as auto but somehow that auto top up has cancelled. Email address is [email protected]

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