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Sonos Dock Support Question

Sonos Dock Support Question

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Question posted by mishasniekers on February 6th, 2012

Music Stops Playing

hi, ive a sonos dock, its connected good and works most of the time without problems, but sometimes the music stops and after a few seconds (can be 2 to 30) it goes on, but not from the moment where it stopped, the ipod keeps playing the song, but the sound doesnt come out. i dont have this problem when streaming music from the internet or radio. what can be the problem?

Current Answers

Answer #1: Posted by rhope on February 7th, 2012 9:54 AM
This answer was accepted by the poster of the original question.
rhope

Member since:
February 7th, 2012

Points: 1,100
1,100
points
Do you have the Sonos Bridge?..

I(t sounds like you are loosing connectivity i would check to see that your bridge is close enough to your sonos player and that the signal is not getting disrupted.

Related Sonos Dock Manual Pages

User Guide - Page 2

... SYSTEM, PLAY:3, PLAY:5 and all other countries. Patents US7,696,816 and US7,378,903. No part of this publication may be reproduced or transmitted in any form or by U.S. D559,197; The SONOS PLAY:3 and PLAY:5 are pending. patent number D575,800. patent numbers: 7,571,014; 7,805,682; Other patents are protected by N.M. iPhone®, iPod...
User Guide - Page 3

... play music stored on your docked iPod or iPhone in the DOCK. simply have your home. DOCK Set up at least one of the following options: • Using any or every room of your home, all throughout your friends dock their iPod or iPhone for play back on a Sonos system - Attach the power adapter and plug in the SONOS DOCK. 2. Choose one Sonos player (PLAY:3, PLAY:5, CONNECT...
User Guide - Page 4

... DOCK is seated in the DOCK in the SONOS DOCK, and the music that's playing on the same SONOS software version. Please check for software updates by selecting Settings->Online Updates. • If the status indicator LED begins to press and release the Connect button on page 4.) While your device in autoplay mode, you dock your iPod, it means your DOCK...
User Guide - Page 5

...when it is seated in the DOCK in the DOCK (see "SONOS DOCK" on your Sonos system. Using a handheld Sonos controller 1. If you want to play back. 4. Select Docked iPods from the Music Library pane. 3. Place a compatible device in the DOCK (autoplay mode), or you want to play back. 4. Selecting Music - Choose one of your device. SONOS DOCK 3 • To switch to accessory mode...
User Guide - Page 6

... automatically play audio when you start music directly from an iPod or iPod touch and then place it in the DOCK. • Select Include Grouped Zones to include (yes) or exclude (no) currently grouped zones from an iPod or iPod touch and then place it in normal operation. 4 User Guide Changing DOCK Settings You can change your SONOS DOCK settings...
User Guide - Page 7

SONOS DOCK 5 SONOS DOCK Front Volume Up (+) Volume Down (-) Press the buttons on the side of the DOCK to adjust the volume up and down.
User Guide - Page 8

6 SONOS DOCK Back User Guide Connect button DOCK status indicator AC power (mains) input Press the Connect button to join the DOCK to your Sonos system. • LED Flashes white when powering up and connected to your Sonos system (normal operation). • LED Flashes red if the device in the DOCK is not a supported model. (For a complete list, see "LED Explanations - DOCK" .) Use the...
User Guide - Page 9

... Flashing red, followed by a technician when you accidentally enter diagnostics mode, press the Connect button to report a problem. system. iPod incompatibility The device in the DOCK is in unison. Dock is connected to check for updates: • Using a handheld Controller, select Settings -> Online Updates. • Using a Using Sonos Controller for Mac or PC, select Help -> Check for...
User Guide - Page 10

DOCK 1. Read these instructions. 3. Keep these instructions. 2. Clean only with dry soft cloth. Clean only with a dry soft cloth. Unplug this apparatus to rain or moisture. 14. The Mains plug should be readily available to Sonos qualified service personnel. Do not expose apparatus to rain or moisture, does not operate normally, or has been...

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