Get support for Sony STR-KS370 - A/v Receiver

Sony STR-KS370 Support Question

Sony STR-KS370 Support Question

Find answers below for this question about Sony STR-KS370 - A/v Receiver.
Need a Sony STR-KS370 manual? We have 1 online manual for this item!
Question posted by Cornickrb on March 30th, 2014

Hard To Hear

When listening to dvd's it's hard to hear to dialog when spoken although the music being played is perfect. I've tried several different discs with the same results ! I know it sounds wierd help !!!

Current Answers

Answer #1: Posted by StLFanMan on April 2nd, 2014 8:15 AM
This answer was accepted by the poster of the original question.
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
1,100
points
Have you checked the audio/subtitle settings? Have you checked the connections to ensure they are securely setup?

You can also try to reset the unit by turning it off, unplugging it and leaving it unplugged for a few minutes. Then plug it back in, turn it on and restore settings back to factory defaults.

If you are still experiencing issues, then I would recommend seeking repairs.

Related Sony STR-KS370 Manual Pages

Operating Instructions - Page 5

... Tuner Operations Listening to FM/AM radio 35 Presetting radio stations 37 "BRAVIA" Sync Features What is "BRAVIA" Sync 39 Preparing for the "BRAVIA" Sync 39 Playing back components with one-touch operation (One-Touch Play 41 Enjoying the TV sound from the speakers connected to the receiver (System Audio Control 41 Turning off the receiver with the...
Operating Instructions - Page 6

...you have the following items in your package. HT-SF370 only • Receiver (STR-KS370) (1) POWER / ACTIVE STANDBY MASTER VOLUME • Front speakers (SS-... • Post covers (4) • Remote commander (RM-AAU071) (1) SAT/ CATV SA-CD/ CD M x> MENU TUNER VIDEO DVD .X m DMPORT TV BD O • Brackets (4) • Subwoofer (SS-WP37) (1) • Screws (Large) (8) •...
Operating Instructions - Page 7

... • Optimizer microphone (ECM-AC2) (1) x> M SAT/ CATV SA-CD/ CD MENU TUNER VIDEO DVD .X m DMPORT TV BD O • Remote commander (RM-AAU071) (1) • Operating Instructions (this manual) • Quick Setup Guide (1) 7US HT-SS370 only • Receiver (STR-KS370) (1) POWER / ACTIVE STANDBY MASTER VOLUME • Front/Surround speakers (SS-TSB101) (4) Inserting batteries...
Operating Instructions - Page 9

...is connected. Note When playing a DTS format disc, be sure that you have made digital connections. I Message Displays the volume level, display area selected input source, audio input signal, etc. About...continued 9US Lights up when the receiver is activated (page 62). TUNED ST When receives a radio station. Note When playing a Dolby Digital format disc, be sure that you have made...
Operating Instructions - Page 11

... pink printing that you want to use the supplied remote RM-AAU071 to operate the receiver and to control the Sony audio/video components that the remote is assigned to operate (page 57). RM-AAU071 wk 1 wj 2 BD DVD TV VIDEO DMPORT TUNER SAT/ CATV SA-CD/ CD 3 4 wh 5 6 wg 7 wf 8 wd 9 0 ws qa...
Operating Instructions - Page 12

... Basic operations Remote button Function B ?/1 (on/standby) Turns the receiver on page 57. Selects a preset station. K AMP MENU Displays the menu of +/- N* (playback)/ Play mode buttons. L , V/v/B/b Press V, v, B or b to select the menu items. Then, press to enter the selection. all Sony components, press ?/1 (B) and AV ?/1 (A) at the same time. m/M Fast reverse...
Operating Instructions - Page 13

...or audio/video components that the remote is automatically switched to the audio output of any displayed menu. Follow the operation guide to the previous EXIT screen of this receiver when... P TV CH +*/- T TV VOL +/- W AUDIO* Selects the sound from the speaker for watching movies, when you connect the TV and the receiver with yellow printing to enter the selection. Remote button ...
Operating Instructions - Page 14

... or may operate differently than described. m/M Fast reverse or fast forward the disc when pressed during playback. O ./> Specifies the previous or next chapter or track. X (pause, press again to display the input stream information for satellite tuner or cable television tuner. W AUDIO* Selects the sound from the speaker for Blu-ray Disc or DVD. m/M Fast reverse...
Operating Instructions - Page 19

...to the receiver. For details, see "Enjoying the TV sound via the speakers connected to the receiver. Connect audio and video cords according to the jacks of a playback component are compatible with Audio Return ...digital cords. TV Audio signal Audio/video signals A B C L DIGITAL EZW-T100 R AUTO AUDIO IN AUDIO IN CAL MIC SA-CD/CD TV DC5V 0.7A MAX DMPORT HDMI DVD IN COAX IN...
Operating Instructions - Page 20

... may not be connected" below for the pages which describe how to this receiver. Component to be sure to be possible. A L DIGITAL EZW-T100 R AUTO AUDIO IN AUDIO IN CAL MIC SA-CD/CD TV DC5V 0.7A MAX DMPORT HDMI DVD IN COAX IN OPT IN OPT IN VIDEO SAT/CATV TV BD IN SAT...
Operating Instructions - Page 21

... conversion cable. Sony recommends that you connect an HDMI-DVI conversion cable to a DVI-D component, the sound and/or the image may not be displayed properly. • Sony recommends that you connect components to the receiver. HDMI features • A digital audio signals transmitted by HDMI can be simplified. When you use a Standard HDMI cable, 1080p...
Operating Instructions - Page 22

... operating instructions of each component connected for the audio connection of the audio output signals from the playback component is switched. • When the connected component is not output from the TV to the receiver. Check the setup of the connected component if the image is poor or the sound does not come out of a component connected via the...
Operating Instructions - Page 23

... to connect the video output of the VIDEO button on the DVD recorder via this receiver. DVD player, DVD recorder Audio signal Satellite tuner, cable television tuner Audio signal A B L DIGITAL EZW-T100 DC5V R AUTO AUDIO IN AUDIO IN CAL MIC SA-CD/CD TV 0.7A MAX DMPORT HDMI DVD IN COAX IN OPT IN OPT IN VIDEO SAT/CATV...
Operating Instructions - Page 24

... AUDIO IN AUDIO IN CAL MIC SA-CD/CD TV DC5V 0.7A MAX DMPORT HDMI DVD IN COAX IN OPT IN OPT IN VIDEO SAT/CATV TV BD IN SAT/CATV IN ANTENNA AM ARC TV OUT Notes • To prevent noise pickup, keep the AM loop antenna away from the receiver and other components...
Operating Instructions - Page 30

... volume level. To activate the muting function Press MUTING. Enjoying sound/images from the components connected to adjust the volume. to the receiver BD DVD TV VIDEO DMPORT TUNER SAT/ CATV SA-CD/ CD ?/1 ...receiver, be played back TV [TV] TV, etc., connected to the TV jack VIDEO [VIDEO] DVD player, DVD recorder, etc., connected to the VIDEO jack SA-CD/CD [SA-CD/CD] Super Audio...
Operating Instructions - Page 32

... Digital or DTS. Enjoying a connected component through DMPORT connection 1 Turn on the receiver to the operating instructions of the TV. 6 Play back the disc. 7 Adjust the volume of the connected component. Tip When listening to output the sound in multi channel PCM, if possible. on the receiver. 2 Press DMPORT. AUDIO" appears on the receiver. 4 Press DVD or BD. You can also...
Operating Instructions - Page 39

...receiver and components using an HDMI cable (not supplied), operation is simplified as follows: • One-Touch Play (page 41) • System Audio Control (page 41) • System Power Off (page 43) • Audio... Blu-ray Disc/DVD player, AV amplifier, etc., that the receiver, TV, and playback components are connected using an HDMI cable (not supplied). (The respective components must be ...
Operating Instructions - Page 51

... your neighbors have S-AIR products and their IDs are the same as yours, your neighbors could receive the sound of your S-AIR main unit and S-AIR sub unit. continued 51US Your room S-AIR main unit (this receiver) POWER/ ACTIVE STANDBY MASTER VOLUME ID A Neighbor No transmission ID A S-AIR sub unit ID A S-AIR sub...
Operating Instructions - Page 68

...you turn on (press SOUND FIELD +/-). • Sound fields do not function for SAT/CATV input (page 62). • Set "ARC" to the TV. • Move your audio components away from the TV....the speakers and components are playing is recorded in Dolby Digital or DTS format. • When connecting the DVD player, etc., to the digital input jacks of this receiver, check the audio setting (the ...
Operating Instructions - Page 69

... cannot listen to the Super Audio CD by connecting HDMI. • Depending on the playback component, you may need to set up the component. Refer to the operating instructions of a component connected to the receiver - If you are output from the HDMI component selected the last time you turned off the receiver. No sound is output from the receiver and...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Sony product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Sony Manuals

Find free Sony STR-KS370 - A/v Receiver manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Sony Reviews

View thousands of Sony user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Sony customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Sony customer service rankings, employee comments and much more from our sister site.

Sony Recalls

Find comprehensive Sony recall information updated hourly on RecallOwl.com.