Question posted by resashawt1 on October 4th, 2012
How Do I Speak To Someone In The United States?
I need help with Spirit changing the date of our flight and have to get a refund, but all I get is people in India whose English is poor.
Current Answers
Answer #1: Posted by Odin on October 8th, 2012 5:39 PM
Although you've already called, it doesn't hurt to provide now Spirit's phone number of 800-772-7117. Many companies cut down on labor costs by employing customer service personnel in other countries. However, these folks are expected to communicate acceptably in English with English-speaking customers. If you experience a communication problem your best course is probably to ask for a supervisor, who will almost certainly be prepared to resolve the issue personally without your having to speak to another first-line representative.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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