Angry Misinformed Customer

hello. i paid on-line earlier $40 for what i was told ( misinformed & unproffessional + inaccurate rep. my 16in.width + 12in. height + 8in. depth. carry on is free even for bare fare. please refund my money as i have checked this out allll ovvver your may different pages of info, prices, and rude very fast talking reps. all whom seem to have an India accent and get angry with me because i cannot understand them. ( NOT MY FAULT OR PROBLEM ) Airline Confirm agent booking Frank Agresticell please call if possible . im broke and going to my fathers funeral sat. and never did get an answer berrevement discount