Question posted by bettyboop4u on March 24th, 2013
Are You That Irresponsible?
My son paid extra money for a Sunday return flight from Vegas and you have delayed that flight till he will be late for work. I tried to call to see if you could get him on another flight and there is no customer service what-so-ever except for a pathetic website that does not address the issue. I could not find a single number that I could get a live person. What would I do if I had an emergency? As far as you are concerned I could just die! I have never seen a company that is so consumed with greed that they take peoples money and then treat them like they are less that a worm in a pig sty! And you had the audaacity to offer him $25.00 off his next flight! He, nor I nor anyone I ever talk to will fly with Spirit! I will make it my life's mission to educate the public oand the FFA and the Governor on how you have treated my son! I expect him and his girlfriend that flew with him to get a full refund for their tickets. He will miss work and she has a test at school on Monday and it is 12:30 and they are still sitting in the airport in Vegas as they have been since 6pm with no food! I am livid! Some should contact me before I really get mad!
Current Answers
Answer #1: Posted by Odin on March 27th, 2013 4:11 PM
Sorry for your problems; however, you conveyed your concerns to the wrong outfit. We are not an airline.
Here's Spirit's contact information:
Spirit Airlines
3800 Executive Way
Miramar,FL 33025
customerspirit.com
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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