Question posted by vivianmehnert on November 9th, 2015
What Is The Status Of My Claim? My Name Is Vivian Mehnert
Due to Spirit's cancellation of my Spirit flight 610 scheduled to fly on August 19 2015 at 7:20am from Tampa to Fort Lauderdale because of your company's airplane technical problems I was recommended to take another flight so that I don't miss the connection from Fort Lauderdale to SDQ. So I took another plane with Silver airline, following your recommendation and assurance that you will pick up the cost of that flight. It costed me $284.10. So I am requesting reimbursement. Your company assured me that they will contact me within 2 months and will reimburse me. Since then I have not heard anything. Your phone system for this kind of issues is non-existent. So I am requesting a prompt reply to this problem. You don't want me to to either hire a lawyer or make public this mistreatment by Spirit.Please let me know the status of the claim asap. I hope to use your airline in the future if you correct this injustice.Respectfully,Vivian Mehnert
Current Answers
Answer #1: Posted by freginold on November 9th, 2015 2:56 PM
Hello, HelpOwl is not affiliated with Spirit, so unfortunately we can't help you resolve your claim. You will need to contact Spirit directly, and you can find their contact information here.
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