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I am having problems with the signal strength on my phone and have been dropped 5 times this morning!!!!

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Answer #1: Posted by anyavnclv on August 1st, 2010 11:04 AM

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anyavnclv

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July 11th, 2010

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I am sorry to hear you are having a signal issue with your phone.

Please call T-Mobile at 1-877-453-1304 from a phone other than the one you are having the problem with, and a technical support representative can troubleshoot to see if there are any issues with the phone causing the dropped calls. They can also check to see if there are any outages in your area which may be causing the lack of signal.

Also, sometimes if you simply turn the phone off, remove the battery, and replace the tower will pick the phone up again and stop dropping you.

Keep in mind we are not T-Mobile employees, and this information is provided based on my experiences with the company.

I hope this helps you out. Good luck!

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