Question posted by frannkenn on February 15th, 2014

The Message Tells Me To Remove Paper Jam But I Cannot Find It. The Paper Tray F

fits back in except for a small tilt which does not allow it to be snug. The message will not accept my OK. Also, haveing trouble with machine not printing, then printing after being turned off.

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Answer #1: Posted by Odin on February 17th, 2014 3:17 PM
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Odin

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Sorry for your problems. You need to find and remove the paper that's jammed. Look on the underside of the drum, as paper often gets stuck in the sensor hole.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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