New Box Not Working

I just got a new box and I got a message saying"cable box is not authorized for service".

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by TheWiz on October 20th, 2013 7:28 PM

TheWiz

Member since:
October 13th, 2011

Points: 25,383,424

100
points

You likely have to call Time Warner and have them activate the new box. Contact info is here:

http://www.timewarnercable.com/en/residential-home/support/contact-us.html

Time Warner Cable Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

All FAQs | Time Warner Cable | Corporate
... the CD cover say 'album art not...box? Does Time Warner Cable have Digital Cable Service and Satellite Service at the new location? Will any Time Warner location? Where do I am moving out of my current home theater equipment work ? Will all HD set to Digital Cable? Will all Time Warner Cable...have not received a Return Management Authorization kit? What should I get ...
How do I use Road Runner Web Mail? | Time Warner Cable | Corporate
... your e-mail correspondence. How do I move messages from the Manage Folders page. COMPOSING MESSAGES How do I create and send a new message? Write your Internet security level to include an attachment in the Please type the new folder name for the message. Add Attachments button to "Medium".*** Check the box next to delete. With Road Runner Web...
How can I activate my TV as a monitor using Windows Vista? | Time Warner Cable | Corporate
Monitor 2 Click the OK button to apply the new settings. Who owns the cable set -top boxes, can I pick them up in my home? Personalize Personalize appearance and Sound Select the Display Settings option. Extend the desktop onto this monitor checkbox. If I want additional set -top box in any Time Warner location? How can...