Question posted by Anonymous-36124 on August 16th, 2011

Picture On, But Sound Off

During watching, the sound went off.  The TV maker suggested TWC sent signals thru the cable to cable box that caused the problem.  The only other item connected is a DVD player.

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  • All FAQs | Time Warner Cable | Corporate
    ...picture not filling the entire screen? What is the Customer Care Channel and what my child watches? HDTV Set-top Box and Connection Cords Do I pay a cancellation fee for Quick Clips? My TV has a built-in my area? Do I get DVR? Can I exchange my digital cable set -top box...standards that can use my VCR/DVD player with an HD cable box? Will Time Warner Cable offer the NFL Red Zone?...
  • How do I fix reception problems on my TV? | Time Warner Cable | Corporate
    ... the condition persists, call your local TV repair service. What if I have no sound only on cable. How do I fix reception problems on my TV? The most common problems with reception have a VCR or DVD player, make sure it is in a different language or distorted? A horizontal white line across the picture could be due to do with...
  • How do I connect my digital TV and antenna? | Time Warner Cable | Corporate
    ...; Turn on whether the TV supports multiple input sources.  When you want additional set up in an area where walls or other connection ports (Digital TV)        How do I program my cable remote control? Antenna Digital TV - Many factors, including weather, can I get Dolby Digital sound from my Digital Cable box?

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