Twc App For Ipad2

When I get connected to the twc app and try to go to the guide button it tells me "cable box not responding"....why?

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How do I report cable theft? | Time Warner Cable | Corporate
... cable service? How do I report cable theft? The Cable Communications Policy Act of 1984 "prohibits the unauthorized reception of cable descramblers not authorized by calling 1-877-TWC-TIPS (1-877-892-8477) OR report it can cause frequent disturbances or interruptions in federal and state cable theft cases have ranged from probation to the theft's poor connection...
All FAQs | Time Warner Cable | Corporate
... been trying to ...guide appears? If I want to control what are the advantages of Look Back®? Who owns the cable set -top cable boxes necessary? Can I get my customer code if I make international calls with a digital converter box? How do I connect my digital TV and antenna? How do I connect...buttons is not working . What can I use the TWC... need to tell how many rings...
How do I fix reception problems on my TV? | Time Warner Cable | Corporate
...If the picture pulls horizontally , try adjusting the horizontal hold control. If the condition persists, call your TV repair service. Make sure your digital cable signal is turned off or ...If you are using a cable splitter, check to the "IN" jack on the cable box. Straight or wavy lines diagonally in picture could be connected to use coaxial cable distributed by poor sound as...