Why Can't I Download Pictures That Are Sent To Me?

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Answer #1: Posted by BusterDoogen on August 8th, 2014 4:09 PM

This answer was accepted by the poster of the original question.

BusterDoogen

Member since:
October 30th, 2011

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Ask your friends to reduce the resolution to a file size that your phone will accept. Since you didn't provide make or model I'm limited in my answer.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by BusterDoogen on August 8th, 2014 4:11 PM

BusterDoogen

Member since:
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sorry double click.

Answer #3: Posted by AlexTrac on August 8th, 2014 4:46 PM

AlexTrac

Member since:
May 16th, 2012

Points: 306,000

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Hi dee57,

We may need to troubleshoot your phone. To further assist you, please send us an email at [email protected], or you can chat with us live @ http://bit.ly/18WfOoC.

Alex

TracFone Wireless