My Phone Says Service Disabled And I Still Have Minutes Left

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Answer #1: Posted by kcmjr on August 26th, 2011 4:10 PM

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kcmjr

Member since:
May 5th, 2011

Points: 4,254,245

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As Odin stated, you'll need to contact Tracfone to resolve this.

The issue is that your service period has expired. There are two limits associated with your phone, the number of minutes, and the service term. If the service term expires while you still have minutes left you lose all those remaining minutes.

My Tracfone has over 400 minutes on it and only 2.5 months left. If I do not extend the term before the 2.5 months runs out I'll lose the minutes.

Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Answer #2: Posted by Odin on August 26th, 2011 10:41 AM

Odin

Member since:
April 10th, 2010

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We're an independent help site, not Tracfone. Only Tracfone can resolve that issue. You may reach them at 800-323-2366.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.