Question posted by jenniferandrews61 on August 17th, 2015
My Safelink Tracfone Will Not Call Out Nor Can I Read Messages Like Its Froze Up
my phone is froze up I can't call nor review my text. How do I apply for a new phone with out calling because I cant make calls from the phone. I need a new one please
Current Answers
Answer #1: Posted by MattSL on August 17th, 2015 8:34 AM
MattSL
Member since:
May 16th, 2012 Points: 82,580
Member since:
May 16th, 2012 Points: 82,580
Hi jenniferandrews61! My name is Matt and I work with SafeLink Wireless. Let me help you get this resolved. Send me an email at [email protected] and we will resolve your problem right away. You can also call our Customer Care Center at 611 from your SafeLink Phone (it's a FREE call) or 1-800-378-1684 (from a landline phone) for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you!
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