Question posted by carla95468 on June 22nd, 2015
I Have Usb Cable, Cell Phone To Laptop, But Can't Down Load Photos. Why Not?
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Current Answers
Answer #1: Posted by AlexTrac on June 23rd, 2015 6:35 AM
AlexTrac
Member since:
May 16th, 2012 Points: 306,000
Member since:
May 16th, 2012 Points: 306,000
Hi carla95468! I work with TracFone Wireless. I noticed your complaint on this blog and I would like to help you. Just send me your name, contact number and your phone serial number or cell number and we will resolve your issue right away. Just copy and paste your comments from the blog and include it in your email. Please email your information to [email protected] or you can chat with us live at http://bit.ly/18WfOoC.
Alex
TracFone Wireless
Answer #2: Posted by TechSupport101 on June 22nd, 2015 10:00 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,275
Member since:
May 24th, 2013 Points: 12,171,275
There is a setting or two to be configured prior to getting your cellphone's memory monted onto the computer. Advice what cellphone model (located under the battery on a white sticker) you have and we will advise as to what settings your are to perform to get by.
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