Question posted by brucesteele on April 1st, 2017
Please Cancel Bookings Cfm#305396 And 305422. No Cfm E-mails/rebooked.
I made two bookings yesterday . I never received e-mail confirming and when I talked to the hotel yesterday they had not yet received the booking. I have rebooked so please cancel these.Thank you,Bruce Steele
Current Answers
Answer #1: Posted by Odin on April 1st, 2017 7:34 AM
I'm afraid the suggestion in the previous answer will get you noplace. The reason is that Trivago keeps no records of the bookings and cannot access or alter your booking in any way. You need to communicate with the booking company or site. To identify it, you should be able to find its name on your booking confirmation email.
If you can't find your confirmation email, you can always search on Trivago for the hotel and dates you booked, to identify the booking site you made your reservation with. You may also be able to find more information by looking in your browser history for the day you made the booking. You can also try checking your credit card or bank statement, as the name of the booking site you made your reservation with may appear next to the outgoing payment.
If you can't find your confirmation email, you can always search on Trivago for the hotel and dates you booked, to identify the booking site you made your reservation with. You may also be able to find more information by looking in your browser history for the day you made the booking. You can also try checking your credit card or bank statement, as the name of the booking site you made your reservation with may appear next to the outgoing payment.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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