Question posted by bnmiller62 on January 17th, 2017
Wrong Date For Check In
I booked a room with 2 queen beds but the wrong date for checking. Want room for January 20 to jan21. Can it be changed please
Current Answers
Answer #1: Posted by Odin on January 18th, 2017 6:49 AM
The previous answer may mislead you. In fact, Trivago keeps no records of the transactions made through the booking sites, and cannot access or alter your booking in any way. Calling the hotel may be fruitless as well.
You need to communicate with the booking company or site. To identify it, you should be able to find its name on your booking confirmation email.
If you can't find your confirmation email, you can always search on Trivago for the hotel and dates you booked, to identify the booking site you made your reservation with. You may be able to find more information by looking in your browser history for the day you made the booking. You can also try checking your credit card or bank statement, as the name of the booking site you made your reservation with may appear next to the amount of the payment.
You need to communicate with the booking company or site. To identify it, you should be able to find its name on your booking confirmation email.
If you can't find your confirmation email, you can always search on Trivago for the hotel and dates you booked, to identify the booking site you made your reservation with. You may be able to find more information by looking in your browser history for the day you made the booking. You can also try checking your credit card or bank statement, as the name of the booking site you made your reservation with may appear next to the amount of the payment.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by BusterDoogen on January 17th, 2017 8:57 PM
Make a change through Trivago may be difficult. I suggest you contact the hotel reservation desk to correct the dates.
I hope this is helpful to you!
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