Question posted by toddgorecki on February 12th, 2011

Updates And E-file

my updates and e-file isnt going through I keep getting a 42002 error

Current Answers

Answer #1: Posted by Anonymous-22489 on February 13th, 2011 9:18 AM
This answer was accepted by the poster of the original question.
Anonymous-22489

Member since:
February 11th, 2011

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this error can occur for the following reasons:

-Your computer's Internet connection or router may be configured incorrectly.
-Your Internet Service Provider (ISP) may be experiencing a technical problem.
-A personal firewall may be blocking communication to the Internet.
-The Intuit Update Server may be experiencing a technical problem.

Try downloading this quick fix to resolve the issue:
https://www.quickbase.com/up/bd87abfnq/g/rb/ei/va/HotFix420xx.exe

Best of luck, I hope this solves the issue

TurboTax Knowledge Base Results

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  • Save a Backup Copy of Your Tax File - TurboTax® Support
    ... periodically saves your tax data file to retrieve your original file gets lost or corrupted. Copying Mac files to Windows: If you complete and file your online return, we automatically store a PDF copy that can be prompted to get an error, delete the backup copy and try : Retrieve a Backup Copy of Your Tax File Updated: 12/30/2009 Article...
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    ...;367" pt="326" ar="0"><a n="DC.rights" Resolve E-filing Transmission Issues Other articles to try: E-filing Errors and Issues Resolve an E-filing Rejection Updated: 8/13/2010 Article ID: 604 An e-file transmission error occurs when you are unable to send your personal taxes, tax" If you will not...
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