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Turtle Beach Ear Force X42 Support Question

Turtle Beach Ear Force X42 Support Question

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Question posted by Lukeygene on December 26th, 2012

Can't Hear Friends

I have x42 hi can hear game sound but not my friends in the Xbox live party's help please

Current Answers

Answer #1: Posted by hughesonthedale on June 22nd, 2013 8:00 AM
hughesonthedale

Member since:
June 22nd, 2013

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we had exact same problem we could hear game and friends could hear us but we couldnt hear them turned out to be a faulty chat cable,if you can before buying a replacement swop chat cables with a friend if they have same headset. we did which proved it was the cable, our head set worked as it should voices heard both ways with their cable yet they could only be heard and not hear friends with our cable, hope this solves your problem

if you struggle to find a replacement chat cable on the high street try turtle beach website under parts/accessories  

the chat cable is the wire between hand set and head phones it unplugs at either end we also have the x42s

ive also read that it could be a faulty handset connection so if you are unable to borrow a chat cable try a different handset before going to the expense of buying a new cable just to rule out that possibility

Related Turtle Beach Ear Force X42 Manual Pages

User's Guide - Page 3

... the power LED should start flashing. The XBOX LIVE chat volume may be independently set by the volume control on the talkback cable. 5 Power LED: Flashes about 6 seconds until the LED stays on the talkback cable here. (see pg. 12) 4 Game Volume: Turn to hear the XBOX sound on the headset by pressing the button until you...
User's Guide - Page 4

.... The transmitter should be placed at least 5 feet from your Xbox 360 to the headset via digital radio frequency (RF) signal, so a direct line of range, you may hear popping or clicking sounds if the headset loses the RF signal. This could happen if the headset is instead slowly pulsing, it on the transmitter. Step 3: Press...
User's Guide - Page 5

.... 2. Connect the Transmitter Power 3. Insert the Headset Batteries as shown. 3 + AAA BATTERY + AAA BATTERY - XBOX 360® Setup XBOX 360 (Newer Models) 1. Connect the Digital Optical...Right Ear Cup: To remove the battery cover, slide downward. BAESFSFEBCOTOSST - Connect the Transmitter Power XBOX 360 (Older Models)* 1. Connect the Digital Optical Cable* (Requires XBOX 360 ...
User's Guide - Page 6

...ear cup of the headset. XBOX 360® Chat Setup 1. Insert the right angle plug into the headphone jack on the XBOX 360 controller. 2. Insert the straight plug into the ANALOG IN jack, you won't hear it if your XBOX is turned OFF. You can hear the game audio on your surround sound... the X42 headset. Xbox 360 Controller Mic Mute Chat Volume Configure XBOX 360 Settings 1. In the Xbox 360 ...
User's Guide - Page 7

... be turned on to create surround sound in the headset. Connecting a Digital Music Player The X42 features an analog input for encoding multi-channel game audio. The Analog Input volume can hear the sound all around you want to a 5.1 speaker system. the industry-standard format for connecting digital music players or other analog sources. If the...
User's Guide - Page 8

... the EQ Presets Chat Boost™ Chat Boost is set the Chat Boost function: 1. Surround Sound Angles The X42 allows you to hear over the game sound. Typically, if you turn down the talkback volume on the X42 headset to enhance your gaming audio experience. To properly set too loud, Chat Boost might increase the volume so much...
User's Guide - Page 9

X42 Headset Technical Specifications · 50mm diameter speakers with neodymium magnets · Game audio frequency response: 20Hz - 20kHz, >120dB SPL @ 1kHz · Condenser microphone frequency response: 50Hz - 15kHz · Game audio Dual Band Digital 2.4GHz/5GHz RF wireless reception · Headphone amplifier: Stereo 27mW/ch, THD
User's Guide - Page 10

...technician for help. No....party responsible for a Class B digital device, pursuant to Part 15 of Manufacture: Voyetra Turtle Beach 150 Clearbrook Rd. Authorized Person: Printed Name: Frederick Romano Title: Executive Vice President 15 Date:_____1_1_/_17_/_1_1_____ FCC Declaration of Conformity Product Name: Model Number(s): FCC Rules: Ear Force X42... Ear Force X42 Wireless Headset ...
User's Guide - Page 12

...Warning: Headset: The..., Ear Force, Chat Boost, Engineered For Gaming and...help. These limits are either trademarks or registered trademarks of Microsoft Corporation. If this device could void the user's authority to operate the equipment. Transmitter Box: This equipment must not be co-located or operating in conjunction with any other antenna or transmitter. XBOX, XBOX 360 and XBOX LIVE...
User Manual - Page 4

... The headset will hear 2 beeps and the power LED should start flashing. The jack is selected. (see pg. 8) 3 Effects Button: Press this button to adjust the game sound level. The Xbox LIVE chat ... casing are facing your mouth. X42 Headset POWER 1 6 5 ON - To enter Pairing Mode, power off . 2 Xbox Controller Jack: Insert the straight connector on the headset, press and hold the power ...
User Manual - Page 5

... same time. X42 Transmitter 12 34 5 6 PAIR SURROUND ANGLES SURROUND ON/ OFF 7 8 9 1 Digital Input LED: This LED turns on the transmitter. 2 To enter Basic Stereo Mode, press and hold to activate pairing mode. (See pg. 4) 8 Surround Sound Angles Button: Press to hear the Xbox sound on solid when the transmitter is on the headset and speakers...
User Manual - Page 6

... 5 GHz and 2.4 GHz signals to transmit high fidelity digital audio and help eliminate interference with additional wireless devices and WiFi networks. Avoid placing it on a metal surface, such as the top of range, you may hear popping or clicking sounds if the headset loses the RF signal. For best performance, place the transmitter in...
User Manual - Page 9

... the boom so that the holes in the mic casing and the marker on the headset by pressing and holding the power button until you hear a tone, then release. BAESFSFEBCOTOSST - I nsert the Headset Batteries as shown. 3 4. CAUTION: Be sure to insert batteries as shown: Right Ear Cup: To remove the battery cover, slide downward.
User Manual - Page 13

... Setup Setting up the transmitter as illustrated below lets you won't hear it if your Xbox is turned OFF. Optional 3.5 mm to the home theater A/V receiver digital input, so you can also hear your console on the X42 headset, turn down or mute your console's game audio from the transmitter. NOTE: Whenever a DIGITAL INPUT is detected...
User Manual - Page 15

... game audio. If the LED is OFF, surround sound processing is deactivated and the signal will be turned on and Dolby Digital processes the channels to a 5.1 speaker system. Dolby Digital processing recreates 5.1 channel surround sound using the X42 headset so you can hear the sound all around you were listening to create surround sound in the headset. Stereo Sound Field Sound...
User Manual - Page 17

... enhance your gaming audio experience. Typically, if you can hear the chat voices at a comfortable level. 3. Turn up a headset's game volume, the incoming chat level from other players, regardless of the game volume. Turn down the talkback volume on the headset so there's no game audio. 2. Effects (EQ) Presets The X42 features multiple Equalizer presets to hear over the game sound.
User Manual - Page 19

... 't hear people speaking near you experience ringing in a bad location that is on the left ear cup should be "paired" as described in -game voice chat drops are simply caused by poor reception. For best performance, move within 20 feet from the transmitter. The LED on solid. Troubleshooting No sound • Check that the headset...
User Manual - Page 20

... Manufacturer: Manufacturers Address: Product Name: Type of Product: Model Number(s): Year of Manufacture: Voyetra Turtle Beach 100 Summit Lake Drive, Suite 100, Valhalla, NY 10595 Ear Force X42 Wireless Headset TBS-2270-01 2011 We, Voyetra Turtle Beach, Inc. Authorized Person: Printed Name: Frederick Romano Title: Executive Vice President 17 Date:_____1_1_/_17_/_1_1_____
User Manual - Page 21

...has been tested and found to comply with the limits for help. Operation is no guarantee that the changes or modifications not... operation. FCC Declaration of Conformity Product Name: Model Number(s): FCC Rules: Ear Force X42 TBS-2270-01 FCC CFR Title 47 Part 15 Subpart B: 2009 CLASS ...expressly approved by the party responsible for an intention or unintentional radiator shall caution the user that...
User Manual - Page 25

...onsult the dealer or an experienced radio/ TV technician for help. Transmitter: The radiated output power of the following measures... compliance. Radio Frequency (RF) Exposure Information: Headset: The radiated output power of a person's body...Logo, Voyetra, Ear Force, Chat Boost, Engineered For Gaming and the Dual Band logo are hereby acknowledged. Xbox, Xbox 360 and Xbox LIVE are trademarks ...

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