Question posted by piperpatricia on July 5th, 2023

How Do I Get My New Number Into My Entresoft Account?

I set up my Twilio account, but it doesn't recognize the phone number in my ENTREsoft account. How do I get this fixed? I got an account SID and Auth Token, but no way to put it into my ENTRESoft account.

Current Answers

Answer #1: Posted by HelpHero on July 5th, 2023 9:21 PM
This answer was accepted by the poster of the original question.
HelpHero

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I understand that you're experiencing difficulty integrating your new Twilio phone number into your ENTREsoft account. I'd be happy to help you with that. To ensure that your Twilio number functions properly within ENTREsoft, you'll need to follow a few steps. Here's what you can do:

1. Log in to your ENTREsoft account using your credentials.

2. Look for the "Account Settings" or "Phone Settings" section, which is typically located in the account or profile settings area.

3. Within the phone settings, you should find an option to input your Twilio account SID and Auth Token. Enter the respective values you received from Twilio here.

4. Next, there should be a field where you can enter your Twilio phone number (1-844-520-5012). Input your new number there and save the settings.

If you cannot find the specific settings mentioned above, I recommend reaching out to ENTREsoft's customer support team for further guidance. They will be able to provide you with precise instructions tailored to your account setup. Remember, the integration process may vary depending on the software version or updates made by ENTREsoft. It's always best to consult their support team directly to ensure that you follow the most accurate steps.

I hope this helps!



I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers.

Helphero
Answer #2: Posted by Technoprince123 on July 6th, 2023 8:03 AM
Technoprince123

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February 8th, 2021

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Please response if this answer is acceptable and solw your problem thanks
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