Question posted by Thorger722 on March 2nd, 2019
Zte Max Blade Recall
bought two of them and hade nothing but trouble. Tried to get phone fixed before warranty ran out and they would not do anything. These phones suck want my money back
Current Answers
Answer #1: Posted by Odin on March 2nd, 2019 5:42 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
Sorry for your problems. Here are some steps to consider, in order:
- Call customer service again, and if necessary politely but firmly ask for a manager (use the contact information at https://www.contacthelp.com/us%20cellular/customer-service).
- Complain to corporate: use the corporate contact information at: http://www.corporateofficeowl.com/us%20cellular/Corporate%20Office.
- Call the office of the Illinois Attorney General, at 312-814-3000.
In addition, you may want to consider a review/complaint site like www.complaintsboard.com/,,, http://www.consumeraffairs.com/, or https://www.yelp.com/, each of which may get action from the offending companies
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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