Question posted by egncarter1 on December 28th, 2013
Why Call It Customer Service? Far From It.
Why Do They Make It So Hard To Get Through To Customer Service? I Read The Chart. The Amount Of Time They Allow Before The Let You Even Talk To Customer Service. I Kind Of Get That, But I Think A Lot Of Problems Could Be Resolved Faster If Two Poeple Actually Talked. Even After I Was Allowed To Talk To Someone, The Package Was Sent To The Wrong Address. It Was A Matter Of The Last Digit Being Wrong. We Disccused That And She Told Me It Would Be Delivered In A Day Or Two More. The Package Was Mailed 0n The 19th. It`s Almost New Years. Go Figure.
Current Answers
Answer #1: Posted by Odin on January 19th, 2014 6:33 PM
Sorry for your problems. It must be said however that no postal service in the world gives perfect service, and ours is probably at the upper end. You can direct your complaint to:
Postmaster General
475 L'Enfant Plaza SW
Washington, D.C. 20260-2202
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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