Question posted by Aregiste1 on September 23rd, 2017

Over Charged For A Lot Of Trip. All Of September

good afternoon,I am very upset with my uber service right now. I currently was going through my bank statements and looking at my recent uber rides I'm being unfairly charged for the same ride same distination. Also today was the last straw. On 8/26 i took my first trip to Strauss street Brooklyn from my home was charged $15.00 then on every other day after that I took that same trip from my Home and back and I have been charge an outrageous amount for the same trip almost double what I had paid initially. This is completely unfair and unjust. What makes this situation so bad is today i ordered an uber to 113-03 Suphtin blvd and Linden the price on payment said $4.46 when I ask the driver he said the address he had was something else 106-6 and I was charged again again more money $8.00. On my return I called from across the street I was in Mc Donald's the app showed it would be $5.54 to go back this time. When I arrived I check my receipt and it is for $10.73. Mind you I was going less then 10 blocks from home. Not good. I WOULD LIKE A REFUND FOR THE EXTRA CHARGES I HAVE INCURRED FROM UBER This entire month of September i have paid my fare but then I've been unjustly charged. Please make this right. Make the corrections PleaseTHank youAli registe

Current Answers

Answer #1: Posted by Odin on September 23rd, 2017 1:25 PM
This answer was accepted by the poster of the original question.
Odin

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Sorry for your problems--but we're an independent help site not connected with Uber. Uber currently offers support only via https://help.uber.com/, and I suggest you submit your complaint there. If necessary you can escalate to the California Dept. of Consumer Affairs at 916-445-1254. It also may be wise if you can't reach a prompt resolution to dispute the pertinent charges with your bank.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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