Question posted by russsport on January 7th, 2016
Credit Card
my credit card is not working on acct it comes up err
Current Answers
Answer #1: Posted by waelsaidani1 on January 7th, 2016 8:17 PM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,777
Member since:
May 12th, 2013 Points: 19,501,777
First, there are a different possible reasons why you're having this error (based on riders stories and feedback):
- System detected duplicate accounts
- The card you're using is already enrolled in another rider account
- System have detected potential "fraudulent" transactions
- If you have a driver account and use the same phone for both UberPartner App and Uber Rider App
Answer #2: Posted by Odin on January 8th, 2016 6:13 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,670
Member since:
April 10th, 2010 Points: 41,236,670
If you write [email protected] and want a call, include your phone number; Uber promises to phone you (or you can of course just wait tor the written reply).
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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