Question posted by Anonymous-115612 on July 7th, 2013

Retrieving Luggage After A Flight Has Been Cancelled

My daughter is currently in a long line at newark after flight 4645 was cancelled.  She will need her bag back as she has been put on a flight on Tuesday  How does she get her bag back?

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  • United Airlines - 2. Notify Customers of Known Delays, Cancellations and Diversions
    ... give our customers, whether at many airports and retrieve a new boarding pass for up to your revised itinerary. United will send an e-mail or call to your cell phone, e-mail, pager or PDA. We will give it becomes available. Should a flight become aware of a canceled flight, customers can receive travel information. Customers can enroll...
  • United Airlines - Customer Commitment, Promise to Customers
    ...to be canceled 6. Provide on time. Provide prompt ticket refunds 7. Notify customers of normal flight operations. Allow reservations to ensure it remains current, relevant and... 4. Work closely with special needs 8. to keep our customers feeling relaxed, respected and rewarded both during long delays, diversions, misconnections or cancellations 9. respect, courtesy, fairness and...
  • United Airlines - 8. Meet Customers’ Essential Needs During Long Delays, Diversions, Misconnections or Cancellations
    ... pushes back from the time the aircraft lands until airborne) R11; Doing so may help ease your flight confirmation. Meet Customers’ Essential Needs During Long Delays, Diversions, Misconnections or Cancellations UnitedR17;s commitment United is to /from cancellations and misconnections R11; Proactively manage to minimize ground holds of more than 60 minutes and prevent those with...

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