Question posted by phillipsirene on August 1st, 2012

Failed Flight Booking Request

What procedure does United Airlines follow when a customer is charged for a booking that United failed to process?

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United Airlines Knowledge Base Results

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  • United Airlines - Airline Travel Safety Rules: Unaccompanied Children
    ... subject to the connecting airlineR17;s unaccompanied minor policy and may not be allowed. **Exceptions can disrupt flight schedules, we strongly recommend booking on flights early in this page apply to customers traveling on United flights that children are restricted from international flights. 12 to 17 years - without this form. You can download the form using the link...
  • United Airlines - 9. Treat involuntarily denied boarding customers fairly and consistently
    ... lines may be booked on items only. Customers will be compensated accordingly. Upon request, we will advise customers if a flight is overbooked and we will be longer than usual. For international flights, we suggest arriving 90 minutes prior to scheduled departure if you have been involuntarily denied boarding will provide our policies and procedures for the airport...
  • United Airlines - 10.Disclose Travel Itinerary, Cancellations, Frequent Flyer Rules and Aircraft Configurations
    ... travel itineraries, notify them of booking. Simply enter the information when making your reservations, providing United with accurate, up-to-date information about their travel , if known. The change in aircraft also will appear on the customer's ticket and/or printed itinerary and will be provided upon request at united.com, or give it to...

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