Question posted by gretabrowne on August 7th, 2012
We Have Lost Baggage
On a UA trip last week from Newark (EWR) to Brasilia (BSB) our UA flight from EWR to Dulles International (IAD) was delayed and we lost our oconnection to BSB via Rio de Janeiro. We were rerouted to Atlanta for a Delta flight to BSB where we arrived with only one of our checked bags. We were informed that the other bags had gone to Rio. We have asked United to get the bags sent to us in BSB but they say that it is Delta's responsibility. Delta claims that it's not their responsibility in this case. How sould we proceed?
Current Answers
United Airlines Knowledge Base Results
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United Airlines - Travel Information: Delayed and Damaged Baggage
...points, liability for delay, damage or loss to checked baggage, including carry-on baggage if tendered to the carrier's in-flight personnel for international transportation. Domestic For travel wholly between U.S. Delayed and damaged baggage Missing or delayed baggage If your bags do not arrive at your destination, report this is not possible, please direct your report and claim to our airport... -
United Airlines - Traveling with Pets, Airline Guidelines
...-7151) for dogs and cats will travel date. Check with the animal, either checked baggage or cargo. (United Airlines does not allow pets in the cabin to making an international trip. This restriction does not apply to animals traveling with your pet out only after the arrival at 1-800-UA-CARGO prior to Hawaii except certified guide dogs... -
United Airlines - Travel Information: Airport Check-In Details
... with checked baggage should arrive at curbside. Friday,Saturday,Sundays Punta Cana, Dominican Republic Punta Cana International Airport (PUJ) 12:00pm-3:00pm on Saturday St. Customers who checked bags online: positions #53-72 Hawaii flight available for check-in with domestic E-Tickets: *EasyCheck-in units are available for checking baggage at curbside. United First, United Business...
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