Question posted by gretabrowne on August 7th, 2012

We Have Lost Baggage

On a UA trip last week from Newark (EWR) to Brasilia (BSB) our UA flight from EWR to Dulles International (IAD) was delayed and we lost our oconnection to BSB via Rio de Janeiro. We were rerouted to Atlanta for a Delta flight to BSB where we arrived with only one of our checked bags. We were informed that the other bags had gone to Rio. We have asked United to get the bags sent to us in BSB but they say that it is Delta's responsibility. Delta claims that it's not their responsibility in this case. How sould we proceed?

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

United Airlines Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • United Airlines - Travel Information: Delayed and Damaged Baggage
    ...points, liability for delay, damage or loss to checked baggage, including carry-on baggage if tendered to the carrier's in-flight personnel for international transportation. Domestic For travel wholly between U.S. Delayed and damaged baggage Missing or delayed baggage If your bags do not arrive at your destination, report this is not possible, please direct your report and claim to our airport...
  • United Airlines - Traveling with Pets, Airline Guidelines
    ...-7151) for dogs and cats will travel date. Check with the animal, either checked baggage or cargo. (United Airlines does not allow pets in the cabin to making an international trip. This restriction does not apply to animals traveling with your pet out only after the arrival at 1-800-UA-CARGO prior to Hawaii except certified guide dogs...
  • United Airlines - Travel Information: Airport Check-In Details
    ... with checked baggage should arrive at curbside. Friday,Saturday,Sundays Punta Cana, Dominican Republic Punta Cana International Airport (PUJ) 12:00pm-3:00pm on Saturday St. Customers who checked bags online: positions #53-72 Hawaii flight available for check-in with domestic E-Tickets: *EasyCheck-in units are available for checking baggage at curbside. United First, United Business...

Similar Questions

Ua Flight From London To Houston
UA flight from London to Houston arriving at 1:30PM (8/26/12. What time arrives in Houston?
(Posted by vinodvakani 11 years ago)
Terminal Change Newark (ewr) Liberty Nj
UA 4529 Ottawa to Newark (EWR)- Liberty NJ Departs Ottawa 0612 Arrive Neward 0731 Connect to UA ...
(Posted by claireannelalonde 11 years ago)
Cabin Baggage Weight? Free Checked Bag Weight?
i am travelling from Australia to LAX on Sunday.what is the most WEIGHT my cabin baggage can weigh f...
(Posted by kevinof 12 years ago)
Ask a New Question
Use the box below to post a new question about United Airlines.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

United Airlines Reviews

View thousands of United Airlines user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete United Airlines customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed United Airlines customer service rankings, employee comments and much more from our sister site.