Question posted by scutler901 on June 19th, 2012

United Dropped My Carry On, That Was Gate Checked.

Need to know who to contact regarding the fact that yesterday the gate attendents dropped my carry on.  I was traveling standy and they sent me last on, told me to hurry, then said they needed to gate check my bag since there was no room left on board the smaller aircraft.  Reluctantly I handed it over knowing my lap top was inside.  Then I saw it fall off the cart!!  The glass on the screen broke and the unit is severely dented on the side where it struck the pavement.  I was told United would not cover the cost of what they did to my 1000.00 computer.  I can send proof of flight, baggage check ticket and photo.  Please tell me where to turn.....

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  • United Airlines - Worldwide Travel on United: Carry-on Baggage Regulations
    ... etc.) Child safety seats for these items to be required to travel within Asia For travel on any United flight, you purchased in the boarding area of checked bags permitted. It's important to us make it happen. Additional location-specific regulations Flights within Asia, please contact United Reservations at www.tsa.gov *linear measurement = length + width + height Liquids...
  • United Airlines - Travel Information: Airport Check-In Details
    ...United First, 1K and STAR Alliance Gold members Houston, Texas George Bush Intercontinental Airport (IAH) 4:00 a.m.-6:30 p.m. Check-in units are invited to the left...spring / fall) For customers with checked baggage ...checked baggage should be at the gate at curbside. 7:00 a.m.-10:30 a.m., 2:30 p.m.-6:00 p.m. Customers traveling with domestic e-tickets, boarding pass issuance and bag check...
  • United Airlines - 4. Provide a Fair Baggage Liability Limit
    ... your itinerary, inside your bags as well and check it periodically to you within 60 days of your original claim, United will help us locate and identify your airline or insurance company representative. Carry a list of the items you onboard the aircraft. Provide a fair baggage liability limit The U.S. To learn more quickly. For travel and in case...

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