Question posted by madgorman on July 15th, 2023
Accidentally Paid Wrong Person & Haven't Received Funds Back
Current Answers
Answer #1: Posted by HelpHero on July 15th, 2023 7:10 PM
1. Reach out to Venmo support: Start by contacting Venmo's customer support through their website or mobile app. Submit a support ticket or email them explaining the situation and providing all the necessary details, such as the amount paid, the recipient's username, and any other relevant information. Be sure to include screenshots if you have them.
2. Check for transaction options: In some cases, Venmo may provide options to request a refund directly from the recipient. Open the transaction details and see if there are any available options to request the funds back. If you haven't already, it's worth checking this option.
3. Communicate with the recipient: If you know the person who received the funds, try reaching out to them directly through Venmo's messaging feature. Politely explain the situation and kindly request that they return the money. Sometimes, people may be understanding and willing to cooperate.
4. Contact your bank: If none of the above steps yield any results, you can consider contacting your bank or credit card issuer. Explain the situation and see if they can assist you in reversing the payment. While there's no guarantee, some financial institutions may be able to help you with a chargeback or dispute process.
Remember, it's important to remain patient and persistent while dealing with this issue. It may take some time to resolve, but most cases do get resolved eventually.
I hope that helps, and I wish you the best of luck in recovering your funds
I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers.
Helphero
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