Viewing Bill

can someone other than myself create their own password to log on and view my bill/calls? example: husband?

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Answer #1: Posted by anyavnclv on September 24th, 2010 8:34 AM

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anyavnclv

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If they have access to your bill, and/or account this is possible, however if you are the only authorized party on your account they will not be able to allow him access.

Keep in mind if you access your account when calling in my giving the representative your ssn or account number, and your husband has this info he will be able to say he is you and they will give him access. Over the phone a representative cannot dispute if they are speaking to the account holder if the account has been verified. I would recommend adding a password to your account that only you know. This would be for when you call in, as well as the password for logging in online.

If you have any concerns about someone accessing your information call customer care right away and change see if anyone has accessed your account.

Have the representative change/add a password for when you call in, and change your online password.

Good luck!

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