ViewSonic VP2768 Support Question
ViewSonic VP2768 Support Question
Find answers below for this question about ViewSonic VP2768.Need a ViewSonic VP2768 manual? We have 1 online manual for this item!
Question posted by davidhuskisson on April 27th, 2024
How To Get The Sound Output To Work?
I have connected my VP2768 monitor to my new Acer home computer using an HDMI cable. All the systems connect through to the monitor, including You Tube videos off the Web, but no sound. Why is that? According to Windows Settings, the monitor is recognised by the PC and audio is working 100% out of both speakers, but no sound comes out. I called at Currys to ask what might be wrong and was told that I may have to load a driver for the VP2768 onto my computer, but I cannot find a driver for it, But maybe that's not the problem. Any help you can give would be wo welcome!
Current Answers
Answer #1: Posted by INIMITABLE on April 29th, 2024 8:26 AM
INIMITABLE
Member since:
April 3rd, 2020 Points: 2,082,030
Member since:
April 3rd, 2020 Points: 2,082,030
Try out the solutions in this post link; https://support.viewsonic.com/en/support/solutions/articles/33000221577-what-to-do-if-there-is-no-sound-from-the-monitor-s-speakers-when-connected-with-pc-laptop-
I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers
-INIMITABLE
Answer #2: Posted by ChiaOk on May 4th, 2024 8:01 PM
ChiaOk
Member since:
April 19th, 2024 Points: 1,790
Member since:
April 19th, 2024 Points: 1,790
https://support.viewsonic.com/en/support/solutions/articles/33000221577-what-to-do-if-there-is-no-sound-from-the-monitor-s-speakers-when-connected-with-pc-laptop-
Use this link. If possible have a specialist have alot at it. In some cases it could be software compatibility or you might be missing a certain software piece
Related ViewSonic VP2768 Manual Pages
VP2768 User Guide English - Page 1
VP2768 Display
User Guide
IMPORTANT: Please read this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on installing and using the Regional selection box in a safe ... Guide to obtain important information on our web site at http://www.viewsonic.com in English, or in specific languages using your product in the upper right corner of our website...
VP2768 User Guide English - Page 3
Cautions and Warnings 1
2. Using the Control Panel 20 3-2. The Exterior of the Monitor 6 2-3. Adjusting the Screen Image 20
3-1. Monitor Firmware Update (Optional 28 3-7. OSD Menu Introduction 32
4-1. Monitor Setting Management 47 4-4. Troubleshooting 51
7. Colorbration (Optional 31
4. Monitor Optimization 24 3-3. OSD Menu Tree 32 4-2. Package Contents 5...
VP2768 User Guide English - Page 7
...system, equalizer software, firmware, driver) may increase the ear-/ headphones output voltage and therefore, the sound volume level.
25. NOTICE: MONITOR MAY OVERHEAT AND SHUT DOWN! If you don't see an image, please disconnect the DP cable and use the monitor...increase the ear-/ headphone output voltage and therefore, the sound volume level.
26. After reboot, test the new Max Refresh rate by ...
VP2768 User Guide English - Page 9
...; ViewSonic CD
-- Additional software (Optional)
NOTE: 1 T he video cables included in your country. ViewSonic recommends that you install both the INF and ICM files.
5 User Guide -- 2-1. Registration information -- Please contact your local reseller for more information. 2 The INF file ensures compatibility with Windows operating systems, and the ICM file (Image Color Matching) ensures...
VP2768 User Guide English - Page 10
Rear
2
1
1
4
2
1. Control panel (Expanded in 3-1)
2. I/O port (input/output) This area should include all I/O connection options, as well as the power input connector (Expanded in 2-4)
3. Kensington security slot (Expanded... instructions. *VESA wall mount capability varies depending on the back of the Monitor
A. Front
B. The Exterior of the moitor*. Left and Right
C. 2-2.
VP2768 User Guide English - Page 18
... out
mini DP
Power Connector
HDMI
DisplayPort
USB 3.0 Downstream
DisplayPort out
USB 3.0 Upstream
14 2-4. Macintosh users: Models older than G3 require a Macintosh adapter. Make sure both the LCD monitor and computer are turned OFF.
2.
Quick Installation
Connect Video Cable
1. Attach the adapter to the computer. Connect the video cable from the LCD monitor to the computer and plug...
VP2768 User Guide English - Page 19
... with HDMI output, connect the HDMI cable to the headphone, speaker bar or sound bar.
*This picture is for reference only
15 Power Cable (and AC/DC adapter if required) Connect the female connector of AC power cord to the power connector of monitor, and the AC plug of AC power cord to the Thunderbolt output of MAC. And connect the...
VP2768 User Guide English - Page 20
DP out is for daisy chain connection (Explained in section D)
C. And connect the A type connector of the monitor. A type B type
*This picture is used for reference only
16 USB Cable Connect the B type connector of USB cable to the USB 3.0 upstream port on the rear of USB cable to the DisplayPort or mini DP connector on the computer.
* Please...
VP2768 User Guide English - Page 21
... end of DP cable to the DP input or mini DP input connector on the monitor resolution. For example, you can connect 4*VP2468 (1920x1080) or 2*VP2768 (2560x1440) or 1*VP2768+2*VP2468.
*To speedup DisplayPort daisy chain handshaking process, suggest to connect DP output of the 1st monitor and DP input of the PC/Laptop. If your Graphic Card is...
VP2768 User Guide English - Page 28
Driver Installation (Windows 10 Setup)
In order to install the driver, first connect your monitor to your PC, boot up , your LCD monitor). 3-2. Monitor Optimization
• Adjust the computer's graphics card to support a recommended timing mode (refer to "Specifications" page for recommended resolution setting specific to insert the CD into your ViewSonic monitor.
24 If your PC...
VP2768 User Guide English - Page 32
... any known issues, it is best to keep your monitor USB upstream port has been connected to the PC USB downstream port. (Refer to complete the simple installation.
*This picture is for more detail.)
Step3. section C for reference only
28 Step1. With the USB cable and firmware update tool, you can easily update...
VP2768 User Guide English - Page 33
... USB connection will auto detect and verify your PC and monitor. Step4. VP Series USB Firmware Update Tool v1.0
Model Name
Model Name
Current Firmware Current Firmware
New Firmware New Firmware
CheckSum
CheckSum
0%
Update
EXIT(X)
Note: The update procedure will take a few minutes, please do not turn off the power of your monitor model and...
VP2768 User Guide English - Page 35
... colorimeter, which utilizes a redesigned optical system, filter technology, calibration architecture, and ...of ViewSonic CD. The monitor comes with X-Rite i1Display Pro and i1 Pro 2.
31 ViewSonic's Colorbration kit includes the CS-XRi1 color.../software/ Standard monitor packing does not contain the color sensor which has been co-developed with X-Rite to work with Viewsonic's Colorbration...
VP2768 User Guide English - Page 38
VP2768
Input Select
Audio Adjust
miniDP DisplayPort
HDMI 1 HDMI 2
View Mode
Color Adjust
Manual Image Adjust
Setup Menu
Menu Input Select Audio Adjust
2560 × 1440 @ 60Hz
mini DP
DisplayPort
HDMI 1
HDMI 2
Volume
(-/+)
On
Mute
Off
34
VP2768 User Guide English - Page 44
... OSD items of what each function does. A Audio adjust
Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.
OSD Menu Explanation
NOTE:... and intelligently controls the backlight brightness and color, to improve on some model is no signal, monitor will automatically switch to the OSD explanation below (in a bright environment. This function on the...
VP2768 User Guide English - Page 45
... functions (red, green, blue, cyan, magenta and yellow) allows users to customize hue and saturation for each color axis individually, without affecting the other color outputs.
41 Contrast Adjusts the difference between the image background (black level) and the foreground (white level).
VP2768 User Guide English - Page 55
... video
cable to the
display. • Plug another computer. • If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.
6. Power is ON but no screen image • Make sure the video cable supplied with the display is properly
secured to the video output port on the back of the video cable is securely connected...
VP2768 User Guide English - Page 60
...that the manufacture, use and recycling of Hazardous Substances Limits on cadmium, mercury, lead & hexavalent chromium including requirements for Sustainable...working conditions and labor law in TCO Certified, including:
Corporate Social Responsibility Socially responsible production - Energy Star compliant, where applicable
Environmental Management System Manufacturer must be certified according...
VP2768 User Guide English - Page 61
Minimum three-year availability of different plastics used. Design for Recycling Coding of plastics for recycling
...Product Lifetime, Product Take Back Minimum one-year product warranty. Packaging prepared for easy recycling. protection against sound spikes (headsets) and fan noise (projectors, computers) Ergonomically designed keyboard (notebooks)
Electrical Safety, minimal electro...
VP2768 User Guide English - Page 64
Please visit ViewSonic website to working and living green. Thank you for the exemptions set in Schedule 2 of ... Substances
Restriction on Hazardous Substances statement (India) This product complies with the "India E-waste Rule 2011" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01...
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