Error Code

What do the ERR messages mean?

Here are the basic ERR messages and their meanings:

• Error 0: Initialization
• Error 1: Instability (scale is on an uneven surface ex: carpet)
• Error 2: Unit may have been jarred or unit was overloaded (customer went over the maximum weight capacity)
• Error 3: Contact error (Feet were not wet for Body fat reading, feet aren't big enough to reach sensors)
• Error 4: Body fat is out of range
• Error 5: Water is out of range

I got an ERR2 message and now the scale doesn't work. What should I do?

The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.

1. Remove the battery from the scale.
2. Sit the scale on a hard surface floor.
3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
4. Re-install your battery.
5. Place the scale back on a hard surface floor.
6. With one foot only, place just enough weight on the scale for the display shows zero's or dashes. Once you see zeros or dashes remove your foot.
7. Wait for the scale to turn off again.
8. Step up onto the scale for a weight.

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Err2 on a Vivitar Body Analysis Digital Bathroom Scale typically indicates an error with the measurement or the scale's functionality. Here are a few possible reasons for the Err2 message:

1. Incorrect usage: Make sure you are using the scale correctly. Ensure that you are standing still on the scale with bare feet, placing your feet on the designated areas for accurate measurement. Additionally, double-check that the scale is on a flat, stable surface.

2. Low battery: If the batteries in the scale are low, it may result in an error message. Try replacing the batteries with new ones and see if the Err2 message persists.

3. Overload: The scale has a maximum weight capacity, and if you exceed this limit, it may display an error message. Check the weight capacity of the scale and ensure that your weight is within the specified limit.

4. Malfunction: In some cases, Err2 may indicate a malfunction in the scale itself. If you have tried all the above steps and the error message continues to appear, it is advisable to contact Vivitar customer support for further assistance or consider replacing the scale if it is still under warranty. Remember to consult the instruction manual that came with the scale for more specific troubleshooting steps and information on what each error code means for your specific model.

I hope this helps, and I hope you can resolve the issue with your Vivitar Body Analysis Digital Bathroom Scale soon!

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