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Vonage VDV21-VD Support Question

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Question posted by kblitzer on November 9th, 2010

When I Plug Vdv21-vd It Cuts Out My Internet Conection

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Related Vonage VDV21-VD Manual Pages

User Guide - Page 1

... Ever hear the term user friendly? Installation and use is friendly to 2 Vonage digital phone lines through your high-speed Internet connection. Pay particular attention to plug in single-port wired router supports your PC or home network connection. The Vonage V-Portal allows you get clear digital phone sound quality. You can connect...
User Guide - Page 2

... Configuration and Status User Interface ("Web UI") when the V-Portal is identified as : • The Power Port • • The Internet Port • • The Ethernet (LAN) Port • • Phone Port 1 • • Phone Port 2 •...on Warranty, Remedy and Liability. represents your V-Portal plugs into the port identified with your Local Area Network (LAN).
User Guide - Page 3

... you can place and receive phone calls using Phone Line 1. View the Terms of both the blue Internet port and the yellow Ethernet (LAN) port. The Phone Port 1 icon on the green label surrounding...up for two lines of Vonage service, you'll typically plug the phone for one line of the V-Portal identifies it as a computer or router) connected to 3 Section 11 which explains limitations on the ...
User Guide - Page 7

... yet connected to the Vonage network so you can not use the V-Portal to obtain information that allows Internet access. The configuration file provides the V-Portal settings that are off unless you've plugged a device (such as the connection has not completed, you can not use the V-Portal to make calls when...
User Guide - Page 9

...or bad. Simply unplug the blue cable and securely plug it back into the blue port. Internet Port Error [Code 001] Unplug blue cable and securely plug it back in place of the blue one of .... Make sure the cable connecting your cable/DSL modem to the Internet connection on your cable/DSL modem, wait for 30 seconds and plug it back into the blue port. Typically the cause is not ...
User Guide - Page 10

... the typical setting for your cable modem, wait for 30 seconds and plug it back in the IP network. If the Internet connection type is not DHCP, change it 's easy to correct this error...connection issues in "How do I setup a DHCP connection?" Most modems have a light that the Internet connection type has not been changed by visiting the Vonage website at www.vonage.com/tos. When ...
User Guide - Page 11

...NOTE: If you 'll have to set up . When it as a V-Portal, router, computer, or printer) in your V-Portal. A MAC address identifies a device (such...port. View the Terms of connecting to the Internet but you still get the "Internet Connect Error [Code 002]" message, call ... method of your browser instead. After about 30 seconds, plug it so that you from a computer connected to your ...
User Guide - Page 12

...status on Warranty, Remedy and Liability. Enter the IP Address exactly as needed. Unplug power connector and plug it in "How do I setup a Static IP Address connection?" This message displays when any of...the V-Portal's Web UI. Login to the Web UI from V-Configure.com, navigate to the Internet instead of the Home page. It is done via the Web-based Configuration and Status User ...
User Guide - Page 14

... the phone cord from Phone Port 1 and call from the V-Portal and plug it back in to the Internet but an invalid PPPoE User Name and/or PPPoE Password was entered in again... this rare problem. Network Settings Error [Code 008] Unplug all your ISP before accessing the Internet. If you plugged your method of Service by visiting the Vonage website at 1-VONAGE-HELP (1-866-243-4357) for...
User Guide - Page 16

... port of your home wiring, Vonage also offers a professional installation service in your V-Portal. Plug known good phone using Vonage service when the Phone 2 icon displays. In rare cases, it...For FAX Machines: You might also see What kind of telephone cord should I use your VDV21 with a standard two-wire telephone cord. 2. To resolve the problem: 1. Start using Vonage service. ...
User Guide - Page 37

...8226; Click the button • Remain inactive for a period of 10 minutes • Close your Internet connection - The default password is very simple to 37 Section 11 which explains limitations on the Go ...button. it does not have not changed it, enter router. The Web UI of the V-Portal. Pay particular attention to use. You are at www.vonage...
User Guide - Page 59

... from a specific device onto the V-Portal. If you to manually enter a MAC address to the Internet will be done and your V-Portal) and automatically "clones" it onto the V-Portal. Click on ... Spoofing. MAC Spoofing allows you have not changed the default values, then there is plugged into the Ethernet port of your V-Portal will be established. Pay particular attention to manually...
User Guide - Page 76

..., when using a router behind the VPortal, Parental Controls for the first time, you will be restricted. prevents your LAN may communicate properly with the Internet. enables IP Security ...protocol to 76 Section 11 which is traffic to enter any devices plugged into it) from this page: •...
User Guide - Page 77

...- For example, if the IP address of the Internet port of your ISP to connect to be used if you allow multiple users, each with the Internet. • Remote Configuration Management - enables Secure Shell...the Network Options: From the home page click on the Network Options submenu. enables the Universal Plug and Play agent in the address bar of Service by typing http://11.22.33.44:...
User Guide - Page 89

...line is registered for use. This information may be a DHCP server or there is no device plugged into the Ethernet (LAN) port. The content displayed in days, hours and minutes. Subnet Mask:...by your ISP. If you have a DHCP Internet Connection, the following information is displayed: IP Address: The IP address assigned to be displayed. Router IP Address: The default Gateway IP address. ...
User Guide - Page 99

..., you use a User name and Password to access the Internet, then your ISP uses a PPPoE type Internet connection. In the meantime, check that you 'll have one (Shut down properly; Vonage V-Portal (Plug the V-Portal's power cord snugly back into the back of the router.) d. Using PPPoE Many DSL service providers require that all...
User Guide - Page 100

..." or "Voicemail" LCD brightness setting to "Off" (Click the Select> button on the back of Internet connection you a specific IP address to be causing a problem. If the icon displays, be sure your access is securely plugged into a working electrical outlet and into the power port on the V-Portal to get a message stating...
User Guide - Page 101

...router user name and password). Use Phone Port 1 if you 've activated both Vonage phone lines on the back of your V-Portal, use a FAX machine with each single-line phone, one for Phone Port 1 and one line of Vonage service, use Vonage Internet... website at the plug - Plug your FAX machine into an active green phone port on your V-Portal. My high-speed Internet connection uses a ...
User Guide - Page 111

... used as a bridge between a single sender and multiple receivers on Warranty, Remedy and Liability. Your V-Portal (or your ISP has selected. PPTP is . Router A network device ...tunnels" over Ethernet. One Ethernet port, an Internet port where you can connect your Internet connection. Some ISPs supply combination modem/routers. typically either DSL through a DSL broadband ...
User Guide - Page 112

...a network that enables devices to 112 Section 11 which software and hardware can be plugged into a network and automatically know about each other. UDP User Datagram Protocol. View...the Terms of this would be directed internally within the LAN or externally over the Internet connection based upon the ultimate destination address (i.e. Pay particular attention to be fooled....

Vonage Knowledge Base Results

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  • Vonage Support - Vonage V-Portal Web User Interface
    ... when you are plugging in router.) An example of the Web UI just under the status bar. All parental controls assigned to register your computer and the Internet. Remove To define... can be disabled. If you to control data flow from running certain applications (such as a bridge between 5 and 8 alphanumeric characters. The V-Portal does not detect and block Java Applets that ...
  • Vonage Support - VDV21-CVR
    ... V-Portal allows you can connect up to call customer service. Just plug the V-Portal into one of a V-Portal Phone Adapter and a Cordless Digital Phone System. Did this article help you like in your high-speed Internet connection. Phone Adapter The Vonage VDV21-CVR Whole House Solution DECT 6.0 Broadband Telephone System consists of the...
  • Vonage Support - VTA-CVR
    ..., it was hoping for. Just plug the VTA into one of a VTA Phone Adapter and a Cordless Digital Phone System. If you subscribe to connect your high-speed Internet connection. Yes, but it did...telephone ports. > No, I was not the answer I will have a built-in router and therefore users will need a router to use the other RJ-11 telephone port to a second line, you like in a ...

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