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Vtech CS5121 Support Question

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Question posted by cherinewman on June 11th, 2012

My Mailbox Says It Is Not Receiving Messages At This Time.

All old messages have been deleted. My recorded message begins to play but before it finishes it says the mailbox is not receiving at this time.

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Related Vtech CS5121 Manual Pages

User Manual (CS5121 User Manual) - Page 2

...charging 3 Mounting bracket installation 4 Handset layout 6 Telephone base layout 7 Telephone settings 8 Date and time 8 Ringer 9 Ringer volume (handset 9 Dial mode 10 Home area code 10 Language 11 Telephone operation... call log entry to the directory 28 Delete from the call log 29 Call log display screen messages 30 Answering system 31 Message capacity 31 Activate the answering system 32...
User Manual (CS5121 User Manual) - Page 3

... Options during playback 38 Delete all messages 39 Record and play memos 39 Record a memo 39 Memo playback 39 Call screening 40 Call intercept 40 Message window displays 41 Remote access 42 Appendix 43 Handset display screen messages 43 Battery 45 Important safety instructions 46 Troubleshooting 47 Operating range 57 Maintenance 57 About cordless telephones 58 Warranty 58...
User Manual (CS5121 User Manual) - Page 6

...compartment. 3. The handset charge light will be on the handset screen. Insert the plug of time, remove the battery to www.vtechcanada. Place the battery with the label THIS SIDE UP facing ...as indicated. When fully charged, the handset battery provides approximately five hours of talk time or six days of standby time. 1. Make sure it is low, LOW BATTERY will flash on when charging....
User Manual (CS5121 User Manual) - Page 10

...messages (page 41). /SKIP • Press to skip to page the handset (page 14). ANS ON/OFF • Press to record a memo (page 39) or an announcement on or off (page 32). RECORD ... (page 38). /PLAY/STOP • Press to the set the clock (page 32). SET UP • Press to enter to play back previous messages (page 38). Press again to delete all old messages when answering system is...
User Manual (CS5121 User Manual) - Page 13

... until the screen displays HOME AREA CODE. 3. Press or to delete the stored home area code. ___ will be stored without the...the current setting. 3. • If, in the future, your phone service provider requires you to dial the area code when making a local...(area code not required), you have pulse (rotary) service, you receive a call within your local area, the telephone number will need to...
User Manual (CS5121 User Manual) - Page 29

... or saving it in the directory. Make call log entries ready to dial Although the call log entries received have programmed a home area code (page 10), only the last seven digits of the incoming phone numbers from that you dial from or store in the call log. You can change the number...
User Manual (CS5121 User Manual) - Page 33

... about this caller. 30 www.vtechphones.com This caller's name is unavailable. UNKNOWN NUMBER This caller's number is unavailable. Telephone operation Call log display screen messages Displays: PRIVATE NAME When: The caller is blocking the name and number information. The caller is blocking the name information.
User Manual (CS5121 User Manual) - Page 34

... system on the answering system (page 37). Press to the next message (page 38). Press to delete message currently playing (page 38). Press to set up to four minutes in length, and the total maximum recording time is not in use (page 39). Press to record a memo (page 39) or an announcement on or off (page 32...
User Manual (CS5121 User Manual) - Page 35

... or decrease by increments of the message received. Press /SKIP or /REPEAT until...messages are recorded, the system will be on , the ANS ON/OFF light will announce "Time and day not set." The system announces the current day. 3. • If you have caller ID service the clock will be set automatically with incoming calls, but you to set the clock. 1. If the answering system is played...
User Manual (CS5121 User Manual) - Page 39

..., please leave a message after the tone." Press /PLAY/STOP to exit at anytime. The telephone is the greeting callers hear when calls are answered by the answering system. While in length. • Announcements shorter than two seconds will announce "Announcement. • Your announcement can be recorded. Play your own. Press PLAY or press RECORD." 2. You can...
User Manual (CS5121 User Manual) - Page 41

... will flash when there are unreviewed messages. • If the system has less than five minutes of recording time left, the remaining time will hear only new messages (oldest first). You will have new messages waiting, you have to delete some messages before new ones can be recorded. • Only old messages can only be played. Options during playback • Press VOL...
User Manual (CS5121 User Manual) - Page 42

... memos Memos are your own recorded messages used as the answering system messages. They are done." 2. The system announces, "Record after the tone. www.vtechphones.com 39 The system will announce "All old messages deleted." Press RECORD when in idle mode. Press /PLAY/STOP when finished recording. Record a memo 1. See Options during playback on page 38 for yourself or other...
User Manual (CS5121 User Manual) - Page 44

... other displays in this counter. Total number of new and old messages recorded. Total number of old message(s) recorded. Elapsed time while recording memo or announcement (up to be set the time and date, or being accessed remotely. System is answering a call, or being programmed or initialized. Current number of messages recorded. System is full with total number of rings while...
User Manual (CS5121 User Manual) - Page 45

.... 1. www.vtechphones.com Hang up or press 8 to the next message (during playback). *7 Record a new announcement. 8 End the call . If you pause more than... system is 19; Command Function 1 Play all messages. 2 Play only new messages. 3 Delete the current message (during playback). 33 Delete all old messages. 4 Repeat the current message (during playback). 5 Stop. *5...
User Manual (CS5121 User Manual) - Page 46

Handset display screen messages Displays: CAN'T CONNECT CID EMPTY CONNECTING... There is no directory entries. DIRECTORY EMPTY LINE IN USE LOW BATTERY MEMORY FULL XX MISSED CALLS **PAGING** PARALLEL SET ON PHONE **RINGING** When: There is an incoming call log. The cordless handset is full. There are no call log entries. The answering system...
User Manual (CS5121 User Manual) - Page 57

... be lit. • If toll saver is activated, the number of rings to which are new messages waiting (see page 33). • If the memory is full or if the answering system is ...caused by the local telephone company. 54 www.vtechphones.com Troubleshooting Problem Suggestion The system does not receive caller ID, or the system does not display caller ID during call waiting. • Make ...
User Manual (CS5121 User Manual) - Page 59

Troubleshooting Problem Suggestion The messages on the system are very difficult to hear. • Press VOL+...towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones. Try installing your cordless telephone. Allow up to one minute for 15 seconds and plug it does not respond, try putting...
User Manual (CS5121 User Manual) - Page 61

...Products to you in order not to you or (b) the time remaining on the original one-year warranty; You should not ...charger. • Nickel-cadmium rechargeable batteries: Dispose of the cordless handset. The battery or conductor may cause interference to a... release caustic material which could be controlled by radio receiving equipment within range of these batteries in materials and ...
User Manual (CS5121 User Manual) - Page 66

...cordless telephones 58 Activate the answering system 32 Answer calls 12 Answering system 31 Answering system setup 33 B Base volume 34 Battery 3, 45 C Call intercept 40 Call log 25 Call log display screen messages...time 8 Delete a directory entry 18 Delete messages from answering system 39 Delete a speed dial entry 22 Delete from the call log 29 Delete...display screen messages 43 Handset ...
Quick Start Guide (CS5121 Quick Start Guide) - Page 1

...or on to dial a number. -OR- • Enter the phone number first. Press PLAY or press RECORD." 2. Press /PLAY/STOP when finished. 5. Use only the power adapter(s) and battery(ies) supplied ...our website at least 16 hours before use the dial pad keys to answer and record messages. Press /PLAY/STOP to your own. Press /FLASH to end a call. Outgoing announcement The...

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