Vtech CS6219 Support Question
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Question posted by dmkbar on August 28th, 2012
Handset Not Working
handset looks charged unable to make calls or hear from unit
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Related Vtech CS6219 Manual Pages
User Manual (CS6219-2 User Manual) - Page 3
... and
charging 3 Installation options 4 Table top to wall mount
installation 4 Wall mount to table top
installation 5 Handset layout 6 Telephone base layout 7
Telephone settings 8 Ringer volume 8 Ringer tone 8 Key tone 8 LCD language 9 Set date/time 9 Clear voicemail 10 Home area code 10
Telephone operation 11 Make a call 11 Make a predial call 11 Answer a call 11 End a call 11...
User Manual (CS6219-2 User Manual) - Page 4
... or call 1 (800) 595-9511. Handset
(1 for CS6219, 2 for CS6219-2, 3 for CS6219-3 and 4 for CS6219-4)
Wall bracket
Charger and charger adapter
(1 for CS6219-2, 2 for CS6219-3 and 3 for CS6219-4)
Telephone line cord
Telephone base power adapter
Battery
(1 for CS6219, 2 for CS6219-2, 3 for CS6219-3 and 4 for CS6219-4)
Battery compartment cover
(1 for CS6219, 2 for CS6219-2, 3 for CS6219-3 and...
User Manual (CS6219-2 User Manual) - Page 9
... to lower the listening volume.
Getting started
Handset layout
CHARGE light On when the handset is charging in the telephone base or charger.
(Directory) Press to review the redial list. During a call , press to scroll up . During a call, press to make or answer a call log or directory, press to exit without making changes.
During programming, press to delete an...
User Manual (CS6219-2 User Manual) - Page 14
... or put the handset in hours, minutes and seconds). End a call 1. Press /FLASH or . press and hold REDIAL/PAUSE to adjust the listening volume.
11 Dial the number. Answer a call 1. Volume During a call , press to backspace and delete; Press /FLASH or . Telephone operation
Make a call Press /FLASH, or any of the dialing keys (0-9, #, *).
You hear a dial tone...
User Manual (CS6219-2 User Manual) - Page 15
... this feature to resume the conversation. The next call .
To end paging, press /FLASH, , any dialing keys
(0-9, #, *), or press FIND HANDSET on the handset. Press MUTE/REMOVE again to page all system handsets. 1. The handset screen temporarily shows MICROPHONE ON. PHONE 0:00:00 MUTED
MUTE
Ringer mute When the telephone is ringing, press OFF/CLEAR or...
User Manual (CS6219-2 User Manual) - Page 17
..., so you have a two-handset system, your originating handset screen shows UNABLE TO CALL TRY AGAIN and returns to intercom and transfer calls.
CALLING OTHER HANDSET
• If you can use . OTHER HANDSET IS CALLING
The other handset does not answer the intercom call , press
/FLASH or on a call and you register are named HANDSETS 1-9.
The first nine handsets that you would like to...
User Manual (CS6219-2 User Manual) - Page 18
...). The
TRANSFER TO:
outside call is still on the outside call in a three-way conversation. The other handset is out of range, your originating handset screen shows UNABLE TO CALL TRY AGAIN and reconnects to the outside call.
• You can alternate between the system handsets.
If the other handset does not answer the intercom call within 100 seconds, is...
User Manual (CS6219-2 User Manual) - Page 19
... the telephone number in the directory, the screen shows DIRECTORY EMPTY.
• When the directory is full and you try to 30 digits for each phone number and 15 characters for each name. DIRECTORY EMPTY
• When there are no records in the directory exceeds 15 digits,
User Manual (CS6219-2 User Manual) - Page 25
.../or telephone numbers. Each entry has up to 50 entries. If a
CALL LOG EMPTY
handset tries to enter the call log while another handset is deleted to 24 digits for the phone number and 15 characters for every incoming call log.
22 If the phone number has more than 15 characters, only the first 15 characters are...
User Manual (CS6219-2 User Manual) - Page 30
... entered is in the directory. The cordless handset is calling. HANDSET X IS CALLING (for models with three or more handsets) CALLING OTHER HANDSET (for models with two handsets)
INCOMING CALL
Another system handset is searching for an intercom call . LINE IN USE
A system handset or another handset.
CHARGING
The handset with two handsets)
Calling another telephone on an intercom...
User Manual (CS6219-2 User Manual) - Page 31
... attempted to the external call during call .
Place the handset in use. The ringer is muted temporarily during a call .
The cordless handset locator is very low. The handset speakerphone is in the telephone base or charger for recharging.
Connected to make an intercom call log.
28 The handset is on an outside call log or directory and another handset attempts to save...
User Manual (CS6219-2 User Manual) - Page 32
... in use .
(Battery indicator)
Cycles (low, medium, and full) when the handset battery is charging. SPEAKER
Speakerphone is in use .
Handset icons MUTE
NEW NEW VOICEMAIL
Microphone is fully charged.
29 Telephone base lights
IN USE
Flashes when there is an incoming call log entries. New voicemail received from your telephone company. VOICEMAIL
Flashes when...
User Manual (CS6219-2 User Manual) - Page 36
...).
33 Call the local telephone company.
The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is completely depleted, it can take up to purchase a new battery. • Disconnect the telephone base from the telephone wall jack and plug in . If that still does not work, it...
User Manual (CS6219-2 User Manual) - Page 37
...handset and telephone base to your cordless telephone. It might be out of them . • If the other cordless telephones. • Test a working telephone at the telephone wall jack. The telephone does not ring when there is an incoming call. • Make sure the handset...malfunctioning. Contact the local telephone company (charges might be too far from the telephone base. Install a ...
User Manual (CS6219-2 User Manual) - Page 38
... far away from each other cordless telephones. My handset beeps and is not performing normally.
• Make sure the power cord is in again. My calls fade out when I cannot dial out.
• First, try all the above suggestions. • Make sure there is plugged in your local telephone company (charges might be out of range...
User Manual (CS6219-2 User Manual) - Page 39
... call waiting. • Make sure you subscribe to high-speed Internet service (digital subscriber line - Please contact your telephone. • The caller might apply). In many environments, elevating the telephone base improves overall performance.
• Disconnect the telephone base from the telephone wall jack. I hear noise on the cordless handset and the keys do not work...
User Manual (CS6219-2 User Manual) - Page 40
... base. • Make sure the power cord is not responding normally, put the cordless handset in the telephone base...cordless handset to take place.
37 Wait for local calls you dial seven digits for 15 seconds, then plug in the order listed): • Disconnect the power to dial.
• Caller ID service delivers 10 digits (the area code plus the seven-digits number).
Use a working...
User Manual (CS6219-2 User Manual) - Page 41
.... 16. This product should not be placed in damage and often requires extensive work by placing the product on the power cord. Do not install this product on the product. 3. Improper adjustment of the telephone base or handset other than cordless) during an electrical storm. The prongs are not designed to an authorized...
User Manual (CS6219-2 User Manual) - Page 42
... by the unplugged cords.
39 Then remove the telephone by the Federal Communications Commission (FCC). If there is a call might be treated with the locations of the telephone base and handset, the weather, and the layout of range, the handset displays CONNECTING... Appendix
Operating range
This cordless telephone operates with water or a mild soap.
User Manual (CS6219-2 User Manual) - Page 43
...The RBRC® seal
The RBRC® seal on top of the cordless handset. is a registered trademark of this program is a possibility that make a cordless telephone convenient create some limitations. Observe proper polarity between the telephone base and the cordless handset by a wall switch. Telephone calls are transmitted between the battery and the battery charger.
• Nickel...
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