Western Digital My Book Essential Support Question
Western Digital My Book Essential Support Question
Find answers below for this question about Western Digital My Book Essential.Need a Western Digital My Book Essential manual? We have 3 online manuals for this item!
Question posted by Elelon on April 8th, 2023
My Book Won't Connect To Computer
I have My Book external hard drive. It will not connect to the computer. When I plug the cable to my computer nothing happens.
Current Answers
Answer #1: Posted by mathumbusylvester on April 9th, 2023 6:12 AM
mathumbusylvester
Member since:
February 22nd, 2023 Points: 1,200
Member since:
February 22nd, 2023 Points: 1,200
There could be several reasons why your My Book external hard drive is not connecting to your computer. Here are some steps you can try to troubleshoot the issue:
- Check the connections: Make sure the USB cable connecting the My Book drive to your computer is securely plugged in on both ends. Try using a different USB cable or port to see if the issue is with the cable or port.
- Power cycle the drive: Disconnect the power cable from the My Book drive and wait for a few minutes before reconnecting it. Then, restart your computer and try connecting the drive again.
- Update drivers: Check if the drivers for your My Book drive are up to date. You can do this by going to the manufacturer's website and downloading the latest drivers for your operating system.
- Check for errors: Run a disk check on the My Book drive to see if there are any errors. To do this, go to "My Computer," right-click on the My Book drive, select "Properties," then click on the "Tools" tab and click on "Check now."
- Test the drive on another computer: If the above steps do not resolve the issue, try connecting the My Book drive to another computer to see if it is recognized. If it is not recognized on another computer, there may be a hardware issue with the drive.
If none of the above steps work, you may need to contact the manufacturer for further assistance
Related Western Digital My Book Essential Manual Pages
Product Specifications (pdf) - Page 1
...use, automatic, continuous backup software and drive lock security protection. WORL RIVES
LLING EXTE
My Book® Essential™
External Hard Drives
Smart backup and storage
D'S BEST SE
WD
RNAL HARD D
Automatic, continuous backup Visual backup control center Password protection and hardware-based encryption
Our best-selling My Book external drive is an elegant, high-capacity storage solution...
Product Specifications (pdf) - Page 2
...GB
My Book
Music 87 GB
Protect your data automatically Relax, your data is believing.
My Book Essential
External Hard Drives
Product ...Book external drives are registered trademarks in categories and shows the progress of the world. Take control Customize your backup as it . Product Specifications
Interface USB 2.0
Kit Contents External hard drive WD SmartWare software USB cable...
User Manual - Page 3
iii Table of Contents
MY BOOK ESSENTIAL USER MANUALL
WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii
1 About Your WD Drive 1
Features 1 Kit Contents 2 Optional Accessories 2 Operating System Compatibility 3 Disk Drive Format 3 Physical Description 3
Power/Activity LED 4 Power Button 4 USB 3.0 Interface 4 Kensington® Security Slot 5 ...
User Manual - Page 4
iv MY BOOK ESSENTIAL USER MANUALL
5 Locking and Unlocking the Drive 27
Password Protecting the Drive 27 Unlocking the Drive 28
Unlocking the Drive with the WD SmartWare Software 29 Unlocking the Drive Without the WD SmartWare Software 29 Changing Your Password 30 Turning Off the Drive Lock Feature 31
6 Managing and Customizing Your Drive 32
Using the WD SmartWare...
User Manual - Page 6
...happens-Seeing is secure. ABOUT YOUR WD DRIVE - 1
WD GreenPower Technology™ lowers internal drive power consumption by up less space on your backup as it happens...automatic, continuous backup software and drive lock security protection. MY BOOK ESSENTIAL USER MANUAL
11 About Your WD Drive Welcome to your My Book® Essential external hard drive, an elegant, high-capacity ...
User Manual - Page 7
...Kit Contents
As shown in your My Book Essential disk drive kit includes the following: • My Book Essential external hard drive • WD SmartWare software (included on the drive) • USB cable • AC adapter • Quick Install Guide
USB Cable
Quick Install Guide
AC Adapter
My Book Essential Drive
Figure 1. My Book Drive Kit Components
Optional Accessories
For information...
User Manual - Page 9
...to turn it off , when you leave the drive connected to your computer after using the power button to turn it to 5 Gb/s. Connection to a USB 2.0 or USB 1.1 port transfers... drive. MY BOOK ESSENTIAL USER MANUAL
Power Button USB 3.0
Kensington® Security Slot Power Connector
Figure 3. Back of the My Book Essential Drive
Power/Activity LED
The power/activity LED shows the drive's...
User Manual - Page 11
...US/JA/TW EU/KO
US/JA/TW EU/KO
Installing
Removing
Installing
2. MY BOOK ESSENTIAL USER MANUAL
12 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive to your computer and installing WD SmartWare software. Connecting the My Book Drive
4 CONNECTING THE DRIVE AND GETTING STARTED - 6 Depending on your region, if required, change the power...
User Manual - Page 12
... to WD SmartWare Screen
CONNECTING THE DRIVE AND GETTING STARTED - 7 a. On Windows XP with AutoRun (AutoPlay) enabled, the Welcome to WD SmartWare screen (see Figure 5). Welcome to step 7. MY BOOK ESSENTIAL USER MANUAL
Note: If you have reformatted the drive for your My Book drive.
6. The WD SmartWare software that the new My Book drive appears under My Computer...
User Manual - Page 13
... you have already backed up to continue. 3.
This could take several minutes. CONNECTING THE DRIVE AND GETTING STARTED - 8 If you do ? Enabled Disabled
Proceed to step ...Software" in the next section.
THEN click the . . . on your My Book drive on page 15 instead.
9. MY BOOK ESSENTIAL USER MANUAL
8. Continue to complete. prompt on whether the AutoRun (AutoPlay) function...
User Manual - Page 14
... performing your first backup. See "Password Protecting the Drive" on page 27 and "Registering the Drive" on page 37 before clicking Skip Backup and then skip to the initial Backup screen.
After the software installation completes:
IF you want to step 7 on page 10).
MY BOOK ESSENTIAL USER MANUAL
4. Skip to do.
5. This completes...
User Manual - Page 15
MY BOOK ESSENTIAL USER MANUAL
Figure 6. Initial Drive Settings Screens
Drive Management Initial Drive Settings Screen CONNECTING THE DRIVE AND GETTING STARTED - 10 Initial Backup Screen
WD SmartWare Initial Drive Settings Screen
Figure 7.
User Manual - Page 17
...
WD SmartWare Overview
The WD SmartWare software is continuous for new or changed files and resumes automatic, continuous backup as it happens-Seeing is believing. MY BOOK ESSENTIAL USER MANUAL
Figure 9. CONNECTING THE DRIVE AND GETTING STARTED - 12 Note: Automatic backup protection is an easy-to-use tool that gives you disconnect and reconnect the...
User Manual - Page 18
... in the WD Knowledge Base at http://support.wdc.com.
MY BOOK ESSENTIAL USER MANUAL
WD SmartWare Home Screen
The WD SmartWare Home screen provides four tab-selected options:
• Home-Provides a Content Gauge with the capacity of each hard drive in or connected to your computer (see Figure 8 on page 11)
• Backup-Manages...
User Manual - Page 20
MY BOOK ESSENTIAL USER MANUAL
Getting Started Without the WD SmartWare Software
If you do not install the WD SmartWare ... if you still do want to install the WD SmartWare software. • Go Back if you can still use your My Book as an external hard drive. CONNECTING THE DRIVE AND GETTING STARTED - 15
Click Do Not Install on page 8. prompt:
2. In this case, however, you will not ...
User Manual - Page 21
...your hard drive • Existing file that is changed files and resumes automatic, continuous backup as your My Book drive is connected to your computer. Or, you disconnect and reconnect the drive to your My Book drive-music...8226; Start Backup and Stop Backup buttons for as long as before. MY BOOK ESSENTIAL USER MANUAL
13 Backing Up Your Computer Files This chapter includes the following ...
User Manual - Page 24
... Backup Capabilities
The advanced backup capabilities include: • Selecting specific files to complete the backup. c. Click External Hard Drives and select the best drive to keep - MY BOOK ESSENTIAL USER MANUAL
Important: Appearance of a Caution message indicating that your drive is full
means that were just copied to Back Up
To back up • Changing the backup...
User Manual - Page 50
... backup software, click Cancel. MY BOOK ESSENTIAL USER MANUAL
3. a. If you do not want to use the Time Machine backup software, click Use as :
Your My Book drive is fully compatible with the Mac ... drive for use with Apple's Time Machine software. The My Book icon now displays as Backup
Disk. The first time you do not need to your My Book drive. If you connect your My Book drive to...
User Manual - Page 62
... WD product, USB bandwidth is plugged into a USB 1.1 port or hub? Frequently Asked Questions
Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0?
Contact the card manufacturer for further details. Note: If an additional external drive is connected to Windows XP NTFS „ Reformat the drive from support.wdc.com/download.
If...
User Manual - Page 63
... won't my computer boot when I connect my USB drive to your system documentation or contact your computer may be sure that its drivers are installed. A: Depending on the computer desktop? The drive is the drive not recognized under My Computer or on your system configuration, your system manufacturer. MY BOOK ESSENTIAL USER MANUAL
Q: Why does the...
Similar Questions
Western Digital Wd1600e1ms Support Windows 10 ?
The Western Digital WD1600E1MS Support Windows 10 ? Can you send link for download driver ?
The Western Digital WD1600E1MS Support Windows 10 ? Can you send link for download driver ?
(Posted by oppappgm 3 years ago)
The Drive Is No Longer Recognised As A Usb3 Drive
Good eveningI have this model of Western Digital drive and I can no longer access the drive via USB3...
Good eveningI have this model of Western Digital drive and I can no longer access the drive via USB3...
(Posted by litus30 7 years ago)
How Can I Connect To This H.d.d?
Hi, i can't use it. i connected power cable and connected usb cable to my case but i can't access t...
Hi, i can't use it. i connected power cable and connected usb cable to my case but i can't access t...
(Posted by joharishahla57 11 years ago)
Where Can I Find The Usb Board For The Wd10000h1u-00?
I went to hook up the external harddrive and the plug in the harddrive broke off. I took it apart an...
I went to hook up the external harddrive and the plug in the harddrive broke off. I took it apart an...
(Posted by gordonritter 11 years ago)
Not Found
Greetings, My computer is not finding my hard drive when plugged in. What can I do?
Greetings, My computer is not finding my hard drive when plugged in. What can I do?
(Posted by mcaster 13 years ago)