Western Digital WD3200D032 Support Question
Western Digital WD3200D032 Support Question
Find answers below for this question about Western Digital WD3200D032 - My Book Premium.Need a Western Digital WD3200D032 manual? We have 2 online manuals for this item!
Question posted by iattali on July 29th, 2016
Wd Not Recognized By Pc
Hello, I have a WD3200d032 and since this morning, I can not connect it on my computer. It is not detected as a USB source. Nothing appears on my PC as the disk is not connected. I have very important data on the disk. Could you please help me ?
Current Answers
Answer #1: Posted by TommyKervz on July 29th, 2016 1:22 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,793
Member since:
January 10th, 2013 Points: 17,776,793
Please refer http://support.wdc.com/KnowledgeBase/answer.aspx?ID=1695 for a solution
Answer #2: Posted by MightyMiroWD on August 2nd, 2016 6:19 AM
MightyMiroWD
Member since:
July 30th, 2014 Points: 25,610
Member since:
July 30th, 2014 Points: 25,610
Hi @iattali!
I'm sorry to hear about what happened with the drive and that you cannot access it, I know how unpleasent it can be. What why would suggest is to try to extract your data with Linux Live CD if it is still visible in BIOS. In order to do that simply download/burn the ISO image to a CD or USB and change the boot order to the media you burned the Linux on. Once it loads, you could try and mount the drive (or if Linux can read it, it will mount by itself) and see if you can transfer the files from the external.
If it doesn't help, then contact a data recovery company and see if your information can be retrieved from the drive, and keep in mind that the more you use the drive and try to repair it, the worse the damage and the extraction of files may become. Here's a link with the WD recovery partners you can take a look at:
http://products.wdc.com/support/kb.ashx?id=Mu1kLy
Hope this helps and best of luck!
An official WD representative
www.wdc.com
Related Western Digital WD3200D032 Manual Pages
Quick Install Guide (pdf) - Page 2
...Contents
„ My Book Pro Edition external hard drive „ 6-ft...must first connect the drive using the USB cable to 6-pin FireWire 400 cable „ 6-ft (1.8m) USB 2.0 ...USB Cable FireWire 400 Cable
System Requirements
Macintosh® „ Available FireWire or USB port „ Mac® OS X 10.2.8 or later
Windows® „ Available USB or FireWire port „ Windows 2000/XP
Important...
Quick Install Guide (pdf) - Page 3
... of the drive when utilities are connecting My Book to indicate space used on the drive. For Windows, the autorun menu appears only on ... System standby Drive in the system tray then click outside the pop-up menu to the desktop. About Your WD Drive
Power/Activity ...USB Port
Power Port
LED Indicators
The Power/Activity and Capacity Gauge LEDs are two concentric rings on the front panel of disk...
Quick Install Guide (pdf) - Page 4
...- 3 - USB 2.0 For most PCs, the standard interface is not backward-compatible with USB 1.1. Kensington Security Slot
For drive security, My Book Pro Edition is equipped with three interfaces: FireWire 800, FireWire 400, and USB 2.0. FireWire 800 FireWire 800 has a maximum data transfer rate of 800 Mb/s. Note: If you connect to a USB 1.1 device, data is transferred at USB 1.1 speed (up...
Quick Install Guide (pdf) - Page 5
... the WD Button Manager package inside the Mac disk image to the
desktop and a My Book icon appears. 3. To use My Book with FAT32 partitions greater than 128 GB.
Turn on the desktop, then perform steps 4-6 above. Connect the drive's power cord and FireWire 800, FireWire 400, or USB cable as prompted. Double-click the My Book drive icon. 4. The drive...
Quick Install Guide (pdf) - Page 6
...the FireWire connection now, turn off the drive and ...Drive utilities are installed automatically. Navigate through the menus, make your files. Go to begin using the drive...drive and begin using My Book. Turn on your system's available ports, connect the FireWire 800 or FireWire 400 cable to use this installation, click Accept or
Continue. 4. Connect the drive's power cord and USB...
Quick Install Guide (pdf) - Page 7
... Removal
Mac Drag the My Book icon to the desktop. You may disconnect the drive safely. The drive is connected. Turning Off/Disconnecting the Drive
Auto-Off
My Book turns off automatically when you shut down as the Power LED flashes.
Important: To prevent data loss, close all data is now shut down the drive. Go to the Trash icon...
Quick Install Guide (pdf) - Page 8
...XP SP2
Answer ID 291 287
1425 207 34
1364 1201 1427
**This WD drive is preformatted as a single FAT32 partition for compatibility with all Mac and ...Disk Management utility. How to „ use the drive on a Macintosh and a PC simultaneously „ format the drive to Mac OS format „ obtain and reinstall the original software included on My Book „ install, partition, and format the drive...
Quick Install Guide (pdf) - Page 9
...connection with the purchase, use, or performance of the Product, even if WD has been advised of the possibility of such damages. Limited Warranty
WD warrants that interference will be kept for storing or shipping your purchase receipt. This limited warranty period shall commence on the purchase date appearing...lost profits or expenses, or lost data, or data contained in its normal use of ...
Product Specifications (pdf) - Page 1
... 750 GB. EMC Retrospect Express -
Kit Contents
„ External hard drive „ FireWire 800 cable „ FireWire 400 cable „ USB cable „ AC adapter „ Software CD „ Quick Install Guide
The WD Promise
NO ONE UR DATA
DOES MORE T SAFEGUARD YO
WD understands the importance of course! Designed to work on user's hardware configuration and...
Product Specifications (pdf) - Page 2
...WD, and the WD logo are trademarks of Western Digital Technologies, Inc. Western Digital 20511 Lake Forest Drive... Inc. External Storage
My Book
Pro Edition
Performance Specifications
Data transfer rate FireWire 800 FireWire 400 USB 2.0
800 Mb/s (maximum)...Warranty3
Pan America/EMEA 3 years
Asia Pacific
5 years
1WD hard drive products manufactured and sold worldwide after June 1, 2006, meet...
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