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Question posted by rachrmw on June 26th, 2011

Unit Will Not Start

We have had no problems for approximately 8 months after purchasing the unit new. Currently while attempting to start a load after closing the lid completely, selecting load options, and pressing the start button, nothing happens, it will not turn on at all. I have checked the plug and outlet, the units lock for the lid and our breaker, which all seem to be without problems. We also changed the setting multiple times which did not change the result. What could be causing this malfuntion?

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Related Whirlpool WTW4950XW Manual Pages

Dimension Guide - Page 1

Top-Loading Washer PRODUCT MODEL NUMBERS OVERALL DIMENSIONS WTW4900X, WTW5500X, WTW5550X, Washer dimensions WTW5600X, WTW5640X, WTW5700X, WTW4800X, WTW4950X, WTW4850X, WTW4930X ... hose should be inside standpipe or below the top of laundry tub must install higher than 96" (2.44 m) from bottom of washer. For complete details, see Installation Instructions packed with cable tie. or ...

Installation Instructions - Page 2

...Optional tools: Flashlight Bucket Parts supplied: NOTE: All parts supplied for your Use and Care Guide. To order, please refer to improve performance and minimize noise and possible "washer walk". Install your washer in the top of your washer...back page of the washer. n 8212656RP n ...washers...Select proper location for installation are in cardboard insert in a basement, laundry...

Installation Instructions - Page 3

...Washer Care" in your Use and Care Guide for walls, doors, and floor moldings. Top of standpipe must be purchased...44 m) from bottom of laundry tub must be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub. If you need...for closet door ventilation openings which are required. Select method you must support washer's total weight (with spacing of drain hose...

Installation Instructions - Page 4

...washer is recommended. it must be provided. Tip washer back and place on floor behind washer. If your washer includes a sound shield, please refer to the instructions included with a qualified electrician if you start...To avoid floor damage, set washer onto cardboard before moving it at... supports from washer. 1. IMPORTANT: Removing ... time. 4 Set washer upright. It is recommended...

Installation Instructions - Page 5

... additional parts with clamp. Free power cord If clamp is not already in picture) or over side of laundry tub. For a laundry tub or standpipe drain, go to drain port Remove tape from washer lid, open lid and remove cardboard packing tray from rear panel. do not force excess hose into standpipe (shown in place...

Installation Instructions - Page 6

... to water faucets with new inlet hoses with flat washers (not provided). HELPFUL TIP: Make note of hose failure, replace the hoses every 5 years. Connect Inlet Hoses Washer must be connected to water... second hose for a few seconds through hoses into a laundry tub, drainpipe, or bucket to tighten couplings an additional two-thirds turn . Use pliers to prevent clogs. 7....

Installation Instructions - Page 7

... lower the washer or counterclockwise to prop washer with a wood block or similar object that will support weight of front using lid, as needed. When washer is level, skip to check levelness of washer and repeat ... feet until they are about 4" (102 mm) with wooden block. Rock washer back and forth to laundry tub leg, drain standpipe, or inlet hoses for wall standpipe with floor. ...

Installation Instructions - Page 8

... a grounded 3 prong outlet. q Check for leaks around faucets and inlet hoses. q Check that all parts are on. Start washer and allow to see what was skipped. q Check that washer is an extra part, go back through steps to complete full cycle. 8 Close lid. q Check that you have all packaging materials. q Check that yellow shipping materials were...

Owners Manual - Page 3

... or "High Efficiency." When loading the washer with a regular non-HE detergent. You will be added. WHAT'S NEW UNDER THE LID? Choosing the Right Detergent Use...start the cycle, the lid will lock, and the washer will settle in component failures and noticeable mold or mildew. This is the low-water washplate wash system. Low-water washing creates excessive sudsing with dirty laundry...

Owners Manual - Page 4

... to thoroughly wet the load. SENSING When the START/Pause/Unlock button is pressed, the washer will unlock briefly before water is restarted. Low-water cleaning means concentrated cleaning. When this washer delivers the detergent directly to the load, and resume adding water. Unlike traditional washers, the load is used to automatically add a second rinse to select available cycles on...

Owners Manual - Page 8

...sides of load. IMPORTANT: Fabric Softener Added option must be selected to "Yes" to seal it, and place on your wash cycle. 8 Close the lid and press the START/Pause/Unlock button again to ...to Wash Load During the final rinse, wait until the washer has completed filling, press the START/Pause/Unlock button to ensure proper distribution of liquid fabric softener. Select cycle Liquid ...

Owners Manual - Page 9

...add garments If you select a cycle, select the desire wash Temperature by turning the Temperature knob to save energy. Then close lid and press START/Pause/Unlock again to your previous washer provided. When this...open for load unbalance. Cold Warm water may take several minutes while load balance is delayed for that bleed or fade Light soils Press the START/Pause/Unlock button to add...

Owners Manual - Page 10

...washer. Do not use to reduce the risk of hose failure. Close washer lid... washer for a period of time, follow this recommended monthly ...washer cleaner, add one tablet to washer basket OR If using your washer for a moment and pause, lid will lock, unlock, then cycle will not freeze. Press START/Pause/Unlock. Unplug washer or disconnect power. To winterize washer: 1. WASHER...

Owners Manual - Page 11

... original shipping materials back inside washer basket. 6. Close lid and place tape over edge and into basket opening. TRANSPORTING YOUR WASHER 1. Before using again, run washer through BULKY ITEMS cycle to locate, level, and connect washer. 2. Plug in new location. Turn on both water faucets. Keep lid taped until washer is placed in washer or reconnect power. 3. Shut off...

Owners Manual - Page 12

... washer. See "What's New under your washer will take several minutes before washing. In Canada www.whirlpool.ca If you have started the washer. Empty pockets before water is normal operation for flexing or sagging. You may block pump. Drain hose connection. Check that load is on clothing such as expected Not enough water in washer Load not completely...

Owners Manual - Page 13

..., rearrange load evenly in inlet hoses, which can slow or stop the washer. http://www.whirlpool.com/help - Washer may take 2 to 3 minutes before water is added. This is power to outlet. Always measure detergent and follow detergent directions based on . Check for any blown fuses. Do not interrupt cycle. Close lid and press Start/Pause/Unlock...

Owners Manual - Page 14

... water than 96" (2.4 m) above the floor. Check plumbing for your garment. Do not tape over drain opening. Dry spots on load after washer has started. 14 To remove extra suds, select RINSE & SPIN. Load not rinsed Energy saving controlled wash temperatures. Inlet valve screens on (indicating that inlet valve screens are still wet, or spin...

Owners Manual - Page 15

... soil level cycle option and warmer wash temperature to avoid chlorine bleach. Not using a higher speed spin. Cycles that use spray rinsing will be wetter than those using dispenser. Load is selected. Select a cycle with the best cycle. Added water lifts the laundry off the washplate, resulting in the bleach dispenser. 15 Washer is complete to avoid...

Owners Manual - Page 17

.... 9. LIMITATION OF REMEDIES; If outside the 50 United States and Canada, contact your major appliance if it...problem after checking "Troubleshooting," additional help you obtain assistance or service if you ever need it was purchased. Pick up and delivery. Proof of purchase. 6. WHIRLPOOL CORPORATION LAUNDRY WARRANTY LIMITED WARRANTY For one year from the date of purchase...

Warranty - Page 1

...LIMITATION OF REMEDIES; If outside the 50 United States and Canada, contact your major appliance...Consumable parts are unable to resolve the problem after checking "Troubleshooting," additional help you...CORPORATION LAUNDRY WARRANTY LIMITED WARRANTY For one year from the date of purchase, when... improper installation, installation not in your complete model number and serial number. Write down...

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... automatically turn on my Style 1 electric range? Press Delay. Set Stop Tine will shut off automatically. Press Off/Cancel to stop. Press the Hour and/or Min "up " or "down " arrow pad to enter the length of time to the correct time of day to clear the display. The temperature and/or time settings can be changed anytime after pressing Start by...
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Press Clock. and p.m. To set the clock on your model, press the Hr or Min or Temp/Hour "up" or "down" arrow pads to set the time of day, including a.m. Press Clock or Start. How do I set : Before setting, make sure the oven and Timer are off. Depending on my microwave oven? or p.m. On some models, this is a 12-hour clock that shows a.m.
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... completely before using the correct amount of fabric softener. Remove any residue remains. If the washer displays the letters "Ab" (Add Bleach). If doing a monthly maintenance procedure, open to allow for a moment, then the door will unlock, lock again, and then the cycle will continue.The machine will be pressed. Continue the cycle by pressing the Start button...