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Whirlpool WTW4950XW Support Question

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Question posted by sue1672 on June 16th, 2014

Washer Came Middle Of Night, Had To Unplug It To Stop It.

now when we plug it in we have no control it's just runss

Current Answers

Answer #1: Posted by TechSupport101 on June 16th, 2014 8:39 AM
This answer was accepted by the poster of the original question.
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,275
1,100
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Hi. It may be a bad control board requiring replacement unfortunately.

Related Whirlpool WTW4950XW Manual Pages

Dimension Guide - Page 1

... requires additional parts. Minimum siphon break: 28" (710 mm) from bottom of washer. Laundry tub drain system Minimum capacity: 20 gal. (76 L). Because Whirlpool Corporation policy ...a standpipe drain: 2" (51 mm). W10240509B 01/2011 Top of laundry tub must install higher than 4.5" (113 mm) of washer to change materials and specifications without notice. It is installed, top...
Installation Instructions - Page 2

... order, please refer to toll-free numbers on back page of your washer to 19⁄16" (39.5 mm) Optional tools: Flashlight Bucket Parts supplied: NOTE: All parts supplied for installation are in cardboard insert in a basement, laundry room, closet, or recessed area. 271/2" 27" (648 mm) (686 mm) 42" (1067 mm...
Installation Instructions - Page 3

...higher than 96" (2.44 m) from bottom of laundry tub must install higher than 4.5" (113 mm) of drain hose should be needed.) Laundry tub drain system Minimum capacity: 20 gal. (76...: 2" (51 mm). IMPORTANT: To avoid siphoning, no higher than 96" (2.44 m) from bottom of washer. (Additional hoses may cause damage in your Use and Care Guide for walls, doors, and floor moldings. ...
Installation Instructions - Page 4

...it must be plugged into a mating, 3 prong, grounding-type outlet, grounded in the neutral or ground circuit. 48" (1.2 m) Move washer to a gas pipe. If your washer includes a sound ...adequate. Remove shipping base To avoid damaging floor, place cardboard supports from washer. 1. Remove shipping base. Set washer upright. n Do not have the properly grounded outlet installed by a ...
Installation Instructions - Page 5

...pliers and slide black elbow end of laundry tub. You may need to drain port Remove tape from washer lid, open lid and remove cardboard ...packing tray from tub Connect Drain Hose 5. Be sure to step 6. do not force excess hose into standpipe (shown in standpipe Drain hose form Firmly grasp power cord plug and pull to back of laundry...
Installation Instructions - Page 6

...only connecting to remove the drain hose form from the end of which hose is snug. Screw on washer. Repeat this step with a red ring. HELPFUL TIP: Make note of the drain hose. Use... hose installation or replacement dates for a few seconds through hoses into a laundry tub, drainpipe, or bucket to faucets or washer. Do not use tape or sealants on water faucets to water faucets Run...
Installation Instructions - Page 7

... contact with beaded tie strap. Recheck levelness of front using lid, as needed. Then turn jam nuts counterclockwise on top edges of sides. 12. Rock washer back and forth to laundry tub leg, drain standpipe, or inlet hoses for wall standpipe with floor. Secure drain hose...
Owners Manual - Page 3

...washer. WHAT'S NEW UNDER THE LID? As the washer dampens and moves the load, the level of humming and whirring sounds as done in the "Cycle Status Lights" section. Low-water washing creates excessive sudsing with dirty laundry... with Less Water Washplate Traditional agitator-style washer Washer with your new washer is needed. The washer automatically adjusts the water level to use....
Owners Manual - Page 4

...make a slight turn the basket in an agitator-style washer, this option is determined by regulating incoming hot and...The sensing light may be cooler than what your laundry load. Rather than the selected temperature. 3 WASH ...: Avoid opening lid during a cycle. CONTROL PANEL AND FEATURES 1 2 3 5 4 1 TEMPERATURE Temperature Control senses and maintains uniform water temperatures by ...
Owners Manual - Page 5

... opened. If you need to resume the cycle. This may take several minutes if the load was selected. Some cycles will unlock once the washer movement has stopped. LID LOCKED To allow for best results. This light indicates that the lid is restarted. 5 The lid will use a spray rinse. DONE Once the...
Owners Manual - Page 7

...when washing delicate or small items. • Turn knits inside out to your laundry 2. Loose change, buttons, or any small object can set stains into the ...WASHER 1. It may also result in longer cycle times and reduced rinsing performance. Follow the manufacturer's instructions to determine the amount of suds for tips and more information on using an Oxi or color-safe bleach laundry...
Owners Manual - Page 8

..., dilute, or use of load. IMPORTANT: Do not tightly pack or force items into washer 5. Do not overfill or dilute. IMPORTANT: Fabric Softener Added option must be selected to ...Yes" to poor cleaning performance, and may increase wrinkling and tangling. 4. Load laundry into washer. Tightly packing can lead to ensure proper distribution of the basket. Always follow manufacturer's directions...
Owners Manual - Page 9

...cycle. When the cycle has finished, the DONE indicator will unlock once the washer movement has stopped. Always read and follow fabric care label instructions to avoid damage to the ... cycle, select the desire wash Temperature by turning the Temperature knob to your previous washer provided. Delay in soil removal and to help dissolve detergents. Suggested Fabrics Whites and ...
Owners Manual - Page 10

... and drain water inlet hoses. 2. IMPORTANT: Do not add detergent to CLEAN WASHER with AFFRESH™ cycle. 5. Use a soft, damp cloth or sponge to washer. 2. Unplug washer or disconnect power. Using recommended AFFRESH® washer cleaner, add one tablet to washer basket OR If using your washer for about 30 seconds to mix antifreeze and remaining water...
Owners Manual - Page 11

... or bucket. Reconnect water inlet hoses. Plug in new location. Use 1/2 the manufacturer's recommended amount for a medium-size load. 11 Unplug power cord. 5. Keep lid taped until washer is placed in washer or reconnect power. 3. Refer to "Installation Instructions" to clean washer and remove antifreeze, if used. If washer will be moved during freezing weather, follow...
Owners Manual - Page 12

... can backup out of the sensing spins after you experience Possible Causes Solution Vibration or Off-Balance Check the following for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Washer not loaded as final amounts of water for flexing or sagging. Check floor for optimal cleaning. Make sure all household plumbing...
Owners Manual - Page 13

...possibly avoid the cost of cycle. Check for proper water supply. Do not use HE detergent. Washer may be tightly packed. Washer may be stopped to reduce suds. Do not add more detergent. 13 In Canada www.whirlpool.ca If you ...directions based on . Press Start/Pause/Unlock. NOTE: If problems continue, contact an electrician. Plug power cord into a grounded 3 prong outlet.
Owners Manual - Page 14

... and cold inlet hoses are not reversed. Load not rinsed Energy saving controlled wash temperatures. Inlet valve screens on washer may have both hot and cold water flowing to inlet valve. Use ...Select the Drain & Spin cycle to slow or stop draining and spinning. This is less efficient at rinsing when tightly packed. The washer will not rinse well if tightly packed. Tightly ...
Owners Manual - Page 15

... and spin speed; The suds from regular detergent can keep washer from operating correctly. Be sure to washer. Always measure detergent and follow manufacturer's directions based on load after washing detergent or bleach residues may require additional rinsing. Added water lifts the laundry off the washplate, resulting in loose heaps evenly around the...
Owners Manual - Page 16

.... Close the lid. Undiluted bleach will not unlock until the basket has stopped spinning. Using wrong or too much detergent. Mend rips and broken threads in Washer Maintenance. Run the Clean Washer with the best cycle. Fabric damage can occur if washer is complete. http://www.whirlpool.com/help - Load garments in pockets during...

Whirlpool Knowledge Base Results

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  • Warm or hot wash temperatures are cooler than I expect - Top-load washer
    ... normal. Why do I expect? hot water heater and cold from your hot-water heater setting. Similar to regulate the temperature of   Your new washer uses a temperature control switch to acceptable adult bath-water temperature.   Warm Mix of the Hot and Warm wash selections. Provides good cleaning. Top-load...
  • How to remove odors from front-load washer (for washers with stored program for cleaning washer)
    ... laundry products...stop the cycle. The machine will display "int" (interrupt) and continue with this cleaning cycle. How do the following to maintain washer...washer with the Clean Washer cycle (on Affresh washer cleaner, click  Repeat the cleaning procedure monthly. How to remove odors from front-load washer (for washers with the Clean Washer cycle (on control panel) Washer...
  • Warm or hot wash temperatures are cooler than I expect - Top-load HE washer with Dispenser Drawer - video
    ... from your hot-water heater setting. Top-load HE washer with Dispensers in more about the temperature control: Temperature Control The water temperature is normal for new machines. washer with Dispenser Drawers - video The water temperature is to control the amount of Energy requires all new washers to comfortable swimming-pool water temperature. Provides good cleaning...

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