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Whirlpool WTW5000DW Support Question

Whirlpool WTW5000DW Support Question

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Question posted by Lesgo33 on April 23rd, 2017

My Whirlpool Wtw5600xwt

My whirlpool wtw5600xwt will not fill up with water I have done the diagnostic and it's not giving any trouble codes. It acts like it wants to start but it will not start filling up with water what is wrong with my machine?

Current Answers

Answer #1: Posted by Odin on April 23rd, 2017 7:34 AM
This answer was accepted by the poster of the original question.
Odin

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Related Whirlpool WTW5000DW Manual Pages

Installation Guide - Page 2

...(2 pack) Alternate parts: (Not supplied with washer) Adjustable or open end wrench 9/16" (...washer in the top of your... with flat washers To order,...laundry room, closet, or recessed area. 271/2" 27" (699 mm) (686 mm) 42" (1067 mm) 2 Tools needed: Parts needed: (Not supplied with washer...washer. INSTALLATION REQUIREMENTS Tools and Parts Gather required tools and parts before...
Installation Guide - Page 3

... Drain system can be needed.) Laundry tub drain system 4.5" (114 mm) 39" (990 mm) Minimum capacity: 20 gal. (76 L). Minimum carry-away capacity: 17 gal. (64 L) per minute. Top of wash tub. Top of washer. n A grounded electrical outlet located within 3 ft (0.9 m) of hot and cold water fill valves on washer, and water pressure of 0" (0 mm) clearance...
Installation Guide - Page 4

...ground path is taped shut. 2. Set washer upright. n This washer is necessary for proper operation and to the instructions included with local codes and ordinances. n Do not have ...make sure lid is adequate. Tip washer back and place on floor behind washer. IMPORTANT: Removing shipping base is equipped with a qualified electrician if you start: remove shipping materials It is ...
Installation Guide - Page 5

... DRAIN HOSE 5. NOTE: Keep tray in case you need additional parts with separate directions. Squeeze clamp with clamp. For a laundry tub or standpipe drain, go to drain port Remove tape from washer lid, open lid and remove cardboard packing tray from rear panel. do not force excess hose into standpipe (shown in...
Installation Guide - Page 6

... two-thirds turn . Check for a few seconds through hoses into a laundry tub, drainpipe, or bucket to hot water inlet valve marked with a red ring. 7. See "Tools and Parts". If you must use old hoses. Connect inlet hoses to washer Attach hose to water faucets with new inlet hoses with separate directions. You may enter...
Installation Guide - Page 7

...lower the washer or clockwise to make solid contact with wooden block. 7 On models with cable tie. Rock washer back and forth to raise the washer. HELPFUL TIP: You may want to ...of front using lid, as shown. or Models with plastic feet If washer is level, skip to raise the washer. Secure drain hose Laundry Tub Standpipe Wall 14. Place a level on feet until they are ...
Installation Guide - Page 8

... sure you have correct electrical supply and recommended grounding method. q Check that water faucets are now installed. q Dispose of your tools. Select any tape remaining on washer. q Check for leaks around faucets and inlet hoses. Close lid. q Check that washer is an extra part, go back through steps to complete full cycle. 8 16...
Energy Guide - Page 1

...not available 300 kWh Estimated Yearly Electricity Use $16 Estimated Yearly Energy Cost (when used with a natural gas water heater) • Your cost will depend on your utility rates and use. • Cost range based ...gov/energy (P/N W10063023) Government Federal law prohibits removal of $1.09 per therm. Clothes Washer Capacity Class: Standard Whirlpool Corporation Model WTW5000D* Cat.
Use & Care Guide - Page 2

Washer Safety 2
Use & Care Guide - Page 3

... that more items should be different kinds of the load to determine the amount of the wash cycle, you start the cycle, the lid will lock, and the washer will be above the water line. 3 It is normal for the best performance. You will find a step-by-step description in loose heaps evenly...
Use & Care Guide - Page 7

... Guide" for the best performance. NOTE: Follow the manufacturer's instructions to determine the amount of laundry products to produce the right amount of the washer basket before adding clothes. Helpful Tips: • When washing water-proof or water-resistant items, load evenly. The package will pick up lint from lint-givers. HE detergents are...
Use & Care Guide - Page 8

... until the washer has completed filling, press the START/Pause button to start the washer. 6. Do not overfill or dilute. Close the lid and press the START/Pause button again to pause the washer. 3. Try...dispenser. Load laundry into the Downy Ball® dispenser, pull the ring tightly to ensure proper distribution at correct time in the rinse cycle, this washer has been designed...
Use & Care Guide - Page 11

..., follow WINTER STORAGE CARE directions before moving , or not using again, run washer on both water faucets. 2. Place inlet hoses and drain hose inside washer. Reconnect water inlet hoses. Keep lid taped until washer is placed in hoses, freezing can damage washer. To winterize washer: 1. Use only HE High Efficiency detergent. NON-USE AND VACATION CARE Operate...
Use & Care Guide - Page 12

... be unbalanced. Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Washer not loaded as recommended. Front and rear feet must be in less effective cleaning. 12 Check floor for loading instructions. See...
Use & Care Guide - Page 13

... items, rearrange load evenly around the washplate. Press START/Pause. If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer won't run or fill, washer stops working or wash light remains on (indicating that inlet valve screens have water flowing to inlet valve. Check for proper water supply. Do not use HE detergent. Select...
Use & Care Guide - Page 14

...less water than normal. Remove any kinks in pump or between basket and tub, which can slow draining. The washer is less efficient at www.whirlpool.com/product_help In Canada www.whirlpool....load after washer has started. 14 Drain hose extends into standpipe farther than traditional top-load washers. Be sure to develop dry spots during the final spin. See "Using Your Washer" for ...
Use & Care Guide - Page 15

... as recommended. Added water lifts the laundry off the washplate, resulting in the bleach dispenser. 15 Washer not loaded as recommended. Add detergent, oxi products and color-safe bleach to the bottom of the basket before starting a cycle. operating correctly. Always measure detergent and follow manufacturer's directions based on load after washer has started. Use a higher...
Use & Care Guide - Page 16

...washing. See the "Cycle Guide" to match your items. 16 Unload washer as soon as cycle is tightly packed. Using wrong or too much detergent. Lid Locked light is flashing The lid is added... have been added incorrectly. Do not use more than recommended by manufacturer. The washer will not start or fill with the best cycle. Do not add packet to avoid snags and tears. ...
Use & Care Guide - Page 17

...water filters, etc.). 5. Repairs to parts or systems to you. This warranty gives... or plumbing codes, or correction...Whirlpool within 30 days. 9. This product is not available. 12. If you should ask Whirlpool or your product. 3. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. WHIRLPOOL® LAUNDRY...this major appliance, you want a longer or more...
Warranty Information - Page 1

...water...you want a...code on how to province. 03/14 17 This warranty gives...codes, or correction of the appliance. 8. WHIRLPOOL® LAUNDRY... LIMITED WARRANTY ATTACH YOUR RECEIPT HERE. If outside the 50 United States and Canada, contact your product. 3. In the event of product replacement, your product from accident, misuse, abuse, fire, floods, acts...

Whirlpool Knowledge Base Results

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  • Washer is not cleaning laundry - Front-load washer
    ... is connected to the hot faucet and that the cold water fill hose is not enough detergent for washing heavy soils in my washer? Are you using enough HE High Efficiency detergent? Detergent works by attaching to the lighter color items, giving them away. If there is connected to use in cold...
  • Leaking water - Front-load washer
    ... drawer is not completely closed during the cycle. Front-load washer My front-load washer is leaking Ordering replacement parts or accessories Check the household plumbing (laundry tub, faucets, drainpipe and water pipes) for restricted drains. A clogged dispenser can block the flow of the Machine - dirt or deposits can cause excessive suds. The drain hose...
  • Detergent is on the load - Top-load washer
    ... is on top of the load? For these cycles, use too much detergent is not cleaning laundry - Was the water level too low for colder water temperatures. Did you add detergent on the load - Top-load washer Why is HE High Efficiency detergent the only type of detergent to move freely. Leave enough space...

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