Question posted by Anonymous-14617 on March 1st, 2010

Account Hacking

How to get your account back when its been hacked?

Current Answers

Answer #1: Posted by PAN13 on July 31st, 2010 1:41 PM
This answer was accepted by the poster of the original question.
PAN13

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July 31st, 2010

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The good thing about Blizzard being a huge company is that they have a lot of safeguards in place to help when an account is hacked. If you find that your account has been hacked and you no longer have access, the best thing to do is to get on Blizzard’s web site and call their customer service phone number.

The agent that you speak to will ask you a series of questions that will take you through the information you used when you set up your account. They will also go through some security measures with you to ensure that you are the true owner of the account.

Once the agent is satisfied that you are you, they will restore your account back to you. When your account is yours again, you need to go through your information on the World of Warcraft web site and change your password and any other security information so that it is different than before. Then, you need to check your characters.

Chances are that if someone has hacked your account, then your characters will be deleted or stripped, so you may have to start all over with gold, armor, and other items.

There really is not a lot that Blizzard can do to help you in this situation, so you may just be out all the goods and gold that you had.


"PAN"
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Answer #2: Posted by anonymous on March 26th, 2010 4:28 PM
anonymous

Member since:
March 26th, 2010

Points: 210
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you have to call blizz up so they can unlock your account

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