Question posted by asanjiche2001 on October 30th, 2012
Please,Can You Be Of Help To Me? I Have A Very Serious Problem Accessing My
Please,
Can you be of help to me? I have a very serious problem accessing my email address [email protected] I have noticed that some one must have compromised my address and today I can no longer access it in spite of all the messages and friends that I have in this account. There are two problems related to this account. Each time I want to access it they ask me two questions which I can no longer remember given that this account was created many years back. In effect they ask the nick name of my youngest child. But then they complicate it by saying that this account was modified in 2009. Unfortunatley this account was created way back in 2003 and has never been modified. Secondly they say they have sent me a remembering code to another address I created in 2002 ( [email protected]) which I stopped using for more than five years now and the box must have been closed. So please what can I do to access my account again with all the information I have inside.
Hope you help me find a solution. you can contact me for the time being through
Current Answers
Answer #1: Posted by SXMHelp1 on November 1st, 2012 9:33 AM
SXMHelp1
Member since:
May 25th, 2012 Points: 49,780
Member since:
May 25th, 2012 Points: 49,780
Hi there -
We had a hard time locating your account. We would like to help you. First, we need some more information from you. Send us an email with your contact info [email protected] and we'll be in touch with you today.
Thanks,
SiriusXM Digital Care Team
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