Xerox 7760DN Support Question
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Question posted by raymondlucynski on June 14th, 2014
The Service Manual Is Very Helpful But Maybe I Didn't Explained My Problem
correctly. I bought the printer without a hard drive it was removed by the previous owner. Ibought a new Drive the same as whe original but without dadt on it. If I power the printer on without the drive installed it bascially tells me I am missing the drive. when I install the new drive the printer powers on but the display screen shows nothing and touch pad is non responsive. Do I need special software installed on the drive to prompt comands on the printer. does this require propritary software only supplied by Xerox tech. thanks
Current Answers
Answer #1: Posted by freginold on June 21st, 2014 8:00 PM
Hi, it seems that after replacing the hard drive (it must be a 40GB hard drive) you have to write special data to the hard drive from the NV-RAM. The procedure for doing so can be found on page 6-32 of the service manual.
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