Can't Change Channels

Try to deprogram your remote and then reprogram: Hold down the "A" and "D" buttons until the light turns green on the remote, then hit 981. The light will flash blue three times. Next, point at the cable box front and hold down the Xfinity and "i" button at same time until the light turns green. A three digit number with a blue background should appear on screen. Type those numbers in and hit and then follow the prompts to reprogram the code for your tv (and then soundbar/av receiver if you have one).

https://forums.xfinity.com/t5/X1/Xfinity-remote-won-t-change-channels/td-p/3211539#:~:text=Try%20to%20deprogram%20your%20remote,until%20the%20light%20turns%20green.

Thanks

---

Techygirl