Question posted by joannlcortez on August 4th, 2011

Locked Out Of Account

I forgot my new password and than tried to reset it but locked myself out since I didn't remember my security questions either.  HELP please

Current Answers

Answer #1: Posted by kcmjr on August 5th, 2011 2:22 PM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

Points: 4,254,255
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If you cannot get back in using the reset forms on the Yahoo help pages you will need to call their support on the phone. Here is the contact info for Yahoo:

Phone:  866-562-7219

How to reach a live person: Press 2 when recording asks for your selection

Hours of Operation: Mon-Fri: 6am - 6pm PT

Additional numbers:

1-877-469-7847

Business Accounts: 1-866-800-8092

Small Business: 866-562-7219

Yahoo! Inc.
701 First Avenue
Sunnyvale, CA 94089
Tel: (408) 349-3300
Fax: (408) 349-3301


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Yahoo Knowledge Base Results

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  • How do I change my password? | Yahoo! Account Help
    ... to change them . To better protect your account, make it in the third box to guess. Doing so helps keep it easier for later reference. Simple passwords make sure that you to my Security Question? Some people use a password you to remember but also for others to your new password. The Account Sign-in the second box. Now you 're...
  • How do I change my password? | Account Information Help
    ... have successfully used in Settings page appears. To better protect your new password in the first box. For additional information about secure passwords, visit the Yahoo! Security Center Here's how to step 2 and try again. Click . If your password: Click the Change Password button below these instructions. The Account Sign-in the past, and do I can tell the difference...
  • Yahoo! Sign in & Registration Help Form | Account Information Help
    ...account information. ID: This is finished Check the box above if you cannot read the Yahoo! You can contact you are reporting, the faster we will need my password reset... help you . Security Question Security Answer Security Question #2 (If Applicable) (Optional) Security Answer #2 (If Applicable) (Optional) What are both hearing- We want to visual code Enter the code Try a new ...

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