Question posted by toribyrd on January 25th, 2013
Password Compromised
I recently switched phones on January 2 and can't log into my account from my new phone. I have tried all the Internet resources which has caused my account to be locked numerous times within the last few wk and has proven to be ineffective. I have called customer care 23 times and have been unable to get thru to a live representative. My question is, my account has been compromised, my security question changed..how do I go about fixing my account? I've been a customer to yahoo mail for 8yrs and this has got to be the worse customer care I've ever seen by a company.
Current Answers
Answer #1: Posted by Odin on January 26th, 2013 12:08 PM
Sorry for your problems. Go to this Yahoo page, and follow the instructions under "Resolution."
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Yahoo Knowledge Base Results
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Why doesn't my password work? | Yahoo! Mail Classic Help
... your new password, you . Delete your browser's cache . Make Y! At times, it . Please try to 24 hours. Passwords are using the Search function in with the correct Yahoo! On a Mac, press Command-F to start Spotlight, which searches your account as soon as you 're still having problems after trying these steps, please request a new password . ID. We've got several... -
How to read Yahoo! Mail Plus using Outlook 98 and 2000 | Yahoo! Mail Classic Help
... Yahoo! The number in the field usually changes automatically from the Yahoo! server once Outlook has downloaded them . to display more choices. To make this is a: Incoming Mail (POP3 or IMAP) Server: Outgoing Mail (SMTP) Server: Enter the following information: My incoming mail server is the case, try using Secure Password Authentication (SPA) Which Method Do You... -
What should I do if I think someone has accessed my account without permission? | Yahoo! Account Help
... been compromised, please immediately change your password, please contact Yahoo! ID and/or password, please include as much detail as well, you should I do if I think your account was not Yahoo!, please include the full URL of Service Copyright/IP Policy For further information pertaining to protecting your financial institutions as possible regarding the problem. Customer Care...
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