I Can Not Get Into My Yahoo Mail Page Or My Hotmail Page

i cant get into my mail yahoo or hotmail pages

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Answer #1: Posted by RathishC on October 10th, 2012 1:36 PM

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RathishC

Member since:
June 19th, 2012

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Hi,

I would like to know a few details in order to help you with the issue:

Would like to know if you are able to browse the internet without any issues?
Are you able to see Yahoo or Hotmail main page, where you see the login page?
Since when are you facing this issue?
May I know the operating system you are using?

I also would recommend a few steps which can fix the issue:

Would request you to try to login using a different browser like (Google Chrome or Firefox)

We can also clear the history for that ,Click Start=>Collapse this imageExpand this image click Control Panel => click Network and Internet, and then click Internet Options=>Click the General tab, and then click Delete under Browsing history=>Click Delete all, click Yes to confirm that you want to delete this information, and then click OK.

In case the internet is not working or if the system is not responding then, would recommend to performing a System Restore.

To perform System Restore click on the link below:

http://dell.to/JEe9aR

You can refer the Dell Article 266590 on www.support.dell.com

Note- Any application recently installed on the computer would be deleted. However, the files and folder would be safe.

If you are facing issues with Internet Explorer, you can run Microsoft Fixit from the link below:

http://go.microsoft.com/?linkid=9646978

Please reply for further assistance

Thanks & Regards
Rathish C
#iworkfordell

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